AI Delivery and Operations Lead
Benefits
5w PTO
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About the Role:
- The AI Delivery and Operations Lead reports to the AVP of AI Engineering and owns the team's operating rhythm.
- This player-coach role leads delivery of pod initiatives from intake to production.
- Success depends on creating clarity from ambiguity and influencing without authority.
Key Responsibilities:
- Manage the day-to-day operating rhythm, including weekly syncs, demos, and retrospectives.
- Lead go/no-go reviews for pod stages from idea to production handover.
- Track OKRs and manage intake follow-through for university AI initiatives.
Qualifications:
- 7+ years of experience in program, project, or operations management in cross-functional environments.
- Working knowledge of AI applications and software delivery methods.
- Strong written and verbal communication with ability to synthesize complex information.
Benefits:
- High-quality, low-deductible medical insurance.
- Low to no-cost dental and vision plans.
- Employer-funded retirement and free tuition program.
Southern New Hampshire University
Southern New Hampshire University is a team of innovators and world changers dedicated to transforming lives through education. With over 180,000 learners worldwide, the university fosters a people-centered culture.