Manager, Emerging TA Capabilities & Pilots

About the Team:

• The TA Innovation & Infrastructure team sits at the intersection of talent acquisition and AI-native transformation.
• We pilot the tools, platforms, and workflows that define how ServiceNow finds, evaluates, and hires talent.
• Direct partnership with our own product organization through the Customer Zero program.

About the Role:

• This is a brand-new role created for someone who thrives at the center of the action.
• You'll be the execution engine for our TA Innovation roadmap with a front-row seat to emerging tech evaluation.
• The role involves connecting dots across teams, keeping pilots moving, and turning fast-paced innovation work into a clear story.

Qualifications:

• Experience in TA technology, program management, or innovation-adjacent roles within SaaS.
• A knack for organizing complexity into something clear and easy to act on.
• Strong written and verbal communication skills to turn technical work into a narrative.