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Responsibilities:
- Respond promptly and professionally to guest inquiries via email, phone, and OTA messaging.
- Provide accurate information regarding bookings, services, and policies.
- Handle and resolve guest complaints and issues efficiently.
Requirements:
- Excellent written and verbal English skills.
- Must be located within Tamil Nadu, India.
- Previous experience in guest services or reservations required.
Technical:
- Internet speed minimum 30mbps, wired connection.
- i5 8th Gen or higher, Windows 10 or MacOS Catalina or higher.
- Private and quiet dedicated home office area.
Extenteam Client Roles
Extenteam provides outsourced staffing solutions for various client roles. They offer remote work opportunities with a focus on support services.