New Partner Enablement Manager (Remote Eligible - Costa Rica)

Program Execution and Facilitation:

• Execute the Partner Enablement program and work with key stakeholders to ensure success.
• Facilitate live and virtual learning sessions covering product, technical, sales, and enablement topics.
• Maintain high audience engagement and develop comfort with multi-hour presentation formats.

Certification & Competency Assessment:

• Maintain exam integrity and grade partners across Smartsheet sales and solution certifications.
• Track and report on certification and training metrics.
• Identify skill gaps and recommend additional training or resources.

Content Management & Partner Communications:

• Craft, manage, and maintain content in the partner portal to drive ongoing engagement.
• Design and execute partner communications including delivery, scheduling, and follow-up.
• Maintain awareness of all partner communications to effectively answer questions and address concerns.

Relationship Building & Collaboration:

• Build strong relationships with Partner Account Managers and cross-functional teams.
• Provide input to the Manager on partner needs and enablement opportunities based on direct interactions.
• Execute enablement initiatives aligned to regional partner strategy and business priorities.