Deliver a consistently customer-focused experience in a fast-paced call centre environment.
Manage high volumes of inbound calls in a timely and professional manner.
Apply strong soft skills—active listening, patience—especially during difficult calls.

Qualifications:

Minimum 2 years of customer service experience in a fast-paced environment.
Strong verbal and written communication skills in English.
High School Diploma or equivalent.

Additional Requirements:

Exceptional communication and soft skills, with calmness under pressure.
Reliable, consistent, and accountable with strong attendance history.
Comfortable receiving and applying performance feedback.

Ysgol Dinas Brân

Ysgol Dinas Brân is a company operating in a fast-paced call centre environment, ensuring respectful, supportive, and efficient interactions. The company values reliability, consistency, and performance feedback as part of ongoing development.

Apply for This Position