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What You Will Do:
- Manage inbound and outbound patient interactions to support scheduling and coordination of diagnostic imaging services.
- Schedule, reschedule, cancel, and confirm appointments across multiple service lines including CT, MRI, and mammography.
- Respond to patient inquiries, verify insurance, and document interactions in CRM platforms.
Compensation & Benefits:
- Hourly wage of $16.00 per hour.
- Benefits include health, dental, and vision insurance, 401(k) with company match, PTO and holidays.
- Additional perks include flexible spending accounts, employee wellness programs, and career development opportunities.
Requirements:
- High school diploma or GED required.
- Minimum six months of experience in healthcare contact center or customer service preferred.
- Must be flexible to work evenings, weekends, or holidays as needed.
Additional Information:
- Completion of assessments may be required before moving forward.
- Carenet Health is an Equal Opportunity Employer.
- Not authorized to hire in certain states; remote work requires a private, secure environment.
Carenet Health
Carenet Health is a healthcare services company that provides patient engagement and clinical support. The company values collaboration and creativity, and is committed to empowering team growth through trust and accountability.