Customer Success Advisor (CSA) Public Sector

Illumio

Remote regions

US

Benefits

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Your Impact:

  • Develop cross-functional knowledge that spans IT Security, IT Operations, Infrastructure, and Application Portfolio Management practices.
  • Partner with all teams within Illumio to drive a strategic roadmap for your customers.
  • Establish trusted advisor relationships with executive stakeholders and technical teams.

Your Toolkit:

  • 5+ years of experience in Customer Success, plus Technical Account Management, B2B IT sales, or related customer-facing role.
  • Experience in Public Sector, DoD, SLED or related USA military background.
  • Experience navigating government procurement, contracting vehicles, and procurement-driven timelines.

Our Commitment:

  • Illumio believes that an environment of unique backgrounds, experiences, viewpoints, and individual contributions creates a culture of belonging.
  • All official job offers are extended directly by our recruitment team and will be sent through an official E-Signature document.
  • We are committed to a safe and transparent hiring experience.

Illumio

Illumio is the leader in ransomware and breach containment, redefining how organizations contain cyberattacks and enable operational resilience. Recognized as a Leader in the Forrester Wave for Microsegmentation, Illumio enables Zero Trust, strengthening cyber resilience for the infrastructure, systems, and organizations that keep the world running.

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