Cleared Federal Customer Success Manager
Benefits
Unlimited PTO
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Responsibilities:
- Own and manage a portfolio of federal customers, providing expert guidance on NodeZero for compliance and security.
- Conduct regular check-ins and business reviews tailored to federal needs, focusing on compliance and security posture.
- Identify customer needs and challenges, suggest solutions, and act as a customer advocate to drive product evolution.
Qualifications:
- U.S. citizenship and active Top Secret or Secret clearance required.
- 4+ years in Customer Success or cybersecurity technical operator role, preferably federal-focused.
- Deep understanding of enterprise security, cloud, and offensive security; relevant certifications preferred.
Culture and Benefits:
- Inclusive team with diversity valued and growth opportunities available.
- Innovative culture with hybrid and remote work options.
- Competitive compensation with salary, equity, health benefits, flexible vacation, and generous parental leave.
Horizon3.ai
Horizon3.ai is a fast-growing cybersecurity company that provides autonomous pentesting through its NodeZero platform. The team is a fusion of former U.S. Special Operations cyber operators and startup engineers, committed to a culture of respect, collaboration, ownership, and results.