Source Job

US Unlimited PTO

  • Serve as strategic advisor to federal civilian, Department of Defense, and DIB customers, guiding NodeZero adoption and compliance with CMMC and FedRAMP.
  • Partner with IT and security teams to interpret pentest results, prioritize remediation, and shape long-term offensive security strategy.
  • Collaborate with sales and renewals teams to drive retention, expansion, and exceed revenue targets.

Cybersecurity Customer Success Technical Account Management Salesforce

20 jobs similar to Cleared Federal Customer Success Manager

Jobs ranked by similarity.

$108,000–$151,200/yr
Europe

  • Serve as a strategic advisor to a portfolio of EMEA customers, driving adoption and value realization of the NodeZero platform.
  • Deliver technical onboarding and enablement, proactively identify customer needs, and collaborate with Sales and Support to drive retention and growth.
  • Conduct regular check-ins and quarterly business reviews, maintaining detailed records of customer health using Salesforce, Gainsight, and JIRA.

Horizon3.ai is a fast-growing remote cybersecurity company that provides the NodeZero autonomous penetration testing platform to help organizations proactively find and fix exploitable attack vectors. The company is a small startup team of former U.S. Special Operations cyber operators and engineers, committed to a culture of respect, collaboration, and ownership.

US

  • Manage a portfolio of customer accounts ensuring satisfaction, retention, and growth through value realization and strategic success plans.
  • Drive adoption of platform features, identify upsell opportunities, and serve as a trusted advisor to executive stakeholders.
  • Collaborate with internal teams to mitigate risks, address customer needs, and deliver scalable solutions.

Abnormal protects the humans behind the world's most critical organizations from AI-powered cybercrime. Over 4,500 enterprises trust their behavioral AI platform, fostering a culture of innovation and security.

US

  • Manage a portfolio of customers, driving adoption, retention, and long-term success through strategic advisory.
  • Translate cybersecurity objectives into measurable outcomes and actionable improvement strategies.
  • Proactively identify risks and opportunities to optimize customer satisfaction and platform value.

The partner company is a cybersecurity firm that helps organizations strengthen their security programs through continuous validation and strategic guidance. It offers a remote-first, innovation-focused culture with a collaborative team.

$150,000–$180,000/yr
US Unlimited PTO

  • Own the full customer lifecycle from onboarding through go-live and expansion.
  • Lead discovery and build deployment plans tailored to customer workflows.
  • Drive adoption and expansion by ensuring measurable value and ROI.

GovSignals is an AI platform for government contracting, helping close the gap between government procurement and adversary capabilities. It is a well-funded, fast-growing startup with a mission-driven culture, serving customers from small contractors to Fortune 500 primes.

$140,000–$140,000/yr
United States

  • Serve as a trusted advisor to industrial clients, driving adoption and satisfaction.
  • Manage account health, retention, and churn risk while collaborating with sales and technical teams.
  • Develop customer success plans and establish key relationships to achieve measurable business outcomes.

Dragos is a global leader in operational technology cybersecurity, protecting critical infrastructure systems that deliver water, power, and hospital services. They are a remote-first, mission-driven team across North America, Europe, the Middle East, and APAC, built on authenticity, transparency, and trust.

Global 18w maternity 18w paternity

  • Onboard and manage UpGuard customers, providing success plans, training sessions, and regular check-in calls to ensure they meet their goals.
  • Monitor customer health and proactively intervene with education to help customers achieve the expected value from UpGuard.
  • Advocate for customers by providing updates to internal teams on customer perspectives, risks, and expansion opportunities.

UpGuard is a cyber risk management company that provides a Cyber Risk Posture Management (CRPM) platform integrating security ratings, threat intel, and agentic AI to help organizations manage cyber risk. They are a rapidly growing global company with a US$75M Series C funding and a strong culture, certified as a Great Place to Work in multiple countries.

US Unlimited PTO 16w maternity 16w paternity

  • Manage high-touch SLED accounts as primary client advocate and success owner.
  • Drive cross-functional coordination across Product, Engineering, Security, and Legal teams.
  • Partner with Public Sector Account Managers to execute multi-year account plans.

Vanta helps businesses earn and prove trust through an AI-powered platform that automates security monitoring and compliance. The company has a kind, talented team and thousands of customers, fostering a culture of curiosity and collaboration.

US

  • Hunt and secure net-new agency logos across the US Federal landscape to expand market share.
  • Build and maintain a self-sourced 4x qualified pipeline through aggressive cold outreach and strategic prospecting.
  • Deliver compelling presentations to government stakeholders, positioning Sonatype's DevSecOps and SBOM solutions as the new standard.

Sonatype is the software supply chain security company, providing end-to-end security solutions and managing the leading open source dependency platform. With over 2,000 organizations including 70% of the Fortune 100 and 15 million developers relying on their expertise, they are software pioneers committed to building faster, safer software.

US

  • Serve as a trusted advisor to industrial clients, driving adoption and aligning solutions with operational and security goals.
  • Manage customer retention, health metrics, and success plans to minimize churn and identify expansion opportunities.
  • Collaborate cross-functionally with sales, technical teams, and professional services to ensure seamless customer experience.

Dragos is on a mission to defend industrial organizations that provide necessities like water, electricity, and safe working environments. As a market leader in ICS/OT Cybersecurity, they have a remote-first culture with operations globally and seek mission-oriented teammates who value authenticity and trust.

US

  • Drive customer adoption and expansion of the Tines platform across technical teams.
  • Partner with Sales, Support, and Product to ensure customer success and renewals.
  • Identify automation opportunities and foster champions within customer organizations.

Tines is an intelligent workflow platform that applies AI and automation to drive real business results. Founded in 2018 with co-headquarters in Dublin and Boston, the company serves customers from startups to public companies and values Simplicity, Speed, and Soundness.

US

  • Partner with U.S. government and public sector customers to translate pre-sales command plans into actionable objectives and guide DevSecOps adoption.
  • Own a portfolio of accounts, driving adoption, retention, expansion, and satisfaction while coordinating with Support, Product Management, Sales, and Engineering.
  • Stay current on GitLab product releases and apply project management skills to deliver customer success initiatives across multiple stakeholders.

GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. With more than 50 million registered users and over 50% of the Fortune 100 as customers, GitLab fosters a high-performance culture driven by values, continuous knowledge exchange, and AI integration.

US

  • Drive territory growth by owning targeted Federal accounts and developing strategic plans for pipeline creation and revenue growth.
  • Lead complex sales cycles from discovery to close, navigating Federal acquisition processes and partner-led procurement.
  • Collaborate across teams including Channel, Marketing, Customer Success, and Sales Engineering to accelerate pipeline and drive outcomes.

BlueCat manages the systems that keep networks running smoothly, securely, and reliably for enterprises globally. With teams worldwide, the company fosters a collaborative, high-performance culture that values trust, support, and innovation.

Global

  • Act as the primary partner for government regulatory boards and state agencies, building trusted relationships with Executive Directors and state officials.
  • Develop success plans that align technology with agency mandates and public-sector risk management priorities.
  • Lead customized training programs to empower staff for audit readiness and governance excellence.

Propelus simplifies workforce compliance management across healthcare, empowering millions of professionals and regulators with innovative technology and strategic partnerships. As a trusted leader for over 20 years, they have focused on bringing more good into the lives of those serving healthcare, with a culture of flexibility and professional development.

US

  • Provide deep technical expertise and product demonstrations to prospects and clients.
  • Collaborate with sales and product teams to design and refine solutions based on customer needs.
  • Assist in RFP/RFI responses and provide post-sales support when needed.

Horizon3.ai is a remote cybersecurity company that provides autonomous pentesting solutions to help organizations proactively find and fix attack vectors. They are a fusion of former special ops cyber operators, engineers, and practitioners, committed to a culture of respect, collaboration, and results.

US

  • Lead RMF authorization activities, including SSP, SAP, SAR, and POA&M development.
  • Conduct vulnerability assessments and enforce secure configurations using CIS Benchmarks and DISA STIGs.
  • Support cloud security initiatives in AWS GovCloud and advise on AI-enabled system security.

This company provides cybersecurity solutions for federal government systems. They are a mid-sized organization with a collaborative culture focused on security and compliance.

Americas

  • Lead the Americas Customer Success team as the senior regional leader, accountable for retention, expansion, and product adoption.
  • Build a high-performing management layer that scales consistent execution across enterprise, strategic, and scale segments.
  • Partner with Sales leadership on coverage, renewal forecast, and expansion strategy while driving proactive adoption and value realization.

Semperis is a cybersecurity company focused on protecting identity infrastructure and ensuring resilience. The company is recognized as one of America's Fastest-Growing Cybersecurity Companies and a multi-year Inc. Best Workplace awardee, with a culture rooted in purpose, growth, and balance.

US

  • Lead ISSO activities to ensure confidentiality, integrity, availability, and compliance of enterprise applications and information systems.
  • Manage RMF processes including ATO packages, continuous monitoring, risk assessments, and accreditation documentation within eMASS.
  • Implement and maintain compliance with DISA STIGs, NIST 800-53 controls, and federal cybersecurity requirements.

Jobgether is a platform that uses AI-powered matching to connect candidates with job opportunities. The company facilitates the hiring process by sharing top-fitting candidate shortlists with partner companies, focusing on efficiency and objectivity.

$108,000–$182,600/yr
US

  • Serve as primary maritime mission subject matter expert for U.S. Government customers, building trusted relationships with key stakeholders.
  • Partner with account executives to understand mission requirements, shape technical solutions, and support strategic growth.
  • Conduct customer briefings, demonstrations, and training events to drive adoption of Vantor's geospatial and AI-enabled capabilities.

Vantor is forging the new frontier of spatial intelligence, delivering mission-critical geospatial insights for defense, intelligence, and civil government missions. They foster a culture of problem solvers and changemakers, emphasizing collaboration and innovation.

$110,000–$130,000/yr
US

  • Drive profitable growth by developing strategic relationships and creating new business opportunities within the Federal Government.
  • Lead cross-functional teams to develop winning strategies and deliver exceptional customer outcomes.
  • Balance short-term revenue objectives with long-term customer success through consultative selling and executive engagement.

Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services. They employ more than 1,200 people with a culture embodying the spirit of a startup with the advantage of a scalable business.

US

  • Develop and scale BlueCat's U.S. Federal business, owning pipeline creation, revenue, and account expansion across civilian, defense, and intelligence opportunities.
  • Act as a player/coach, personally driving strategic opportunities while mentoring Federal sellers on account strategy and procurement navigation.
  • Position BlueCat as a strategic platform partner across network modernization, Zero Trust, and cybersecurity initiatives.

BlueCat solves critical network challenges for the world's largest organizations, managing systems that keep networks running smoothly and securely. With a global team, we build a workplace culture that values collaboration, integrity, and innovation.