Source Job

US

  • Partner with U.S. government and public sector customers to translate pre-sales command plans into actionable objectives and guide DevSecOps adoption.
  • Own a portfolio of accounts, driving adoption, retention, expansion, and satisfaction while coordinating with Support, Product Management, Sales, and Engineering.
  • Stay current on GitLab product releases and apply project management skills to deliver customer success initiatives across multiple stakeholders.

Customer Success DevSecOps Git Project Management CI/CD

20 jobs similar to Senior Customer Success Manager- Public Sector

Jobs ranked by similarity.

$113,000–$191,000/yr
US Unlimited PTO

  • Engage with customers via Zoom and email as a technical consultant, providing product and best-practice guidance during the post-sales journey.
  • Deliver customer-specific enablement through webinars, hands-on labs, office hours, and on-demand engagements in a pooled support model.
  • Build and maintain specialty competency in DevSecOps tools and GitLab use cases through training, certification, and creating reusable examples.

GitLab provides an intelligent DevSecOps platform that helps organizations increase developer productivity, improve operational efficiency, and accelerate digital transformation. With over 50 million registered users and trust from more than 50% of the Fortune 100, GitLab fosters a high-performance culture driven by values, AI adoption, and continuous knowledge exchange.

Europe Unlimited PTO

  • Engage with customers via Zoom and email as a technical consultant and advisor during the post-sales process, providing technical and solution guidance.
  • Drive measurable value through product adoption, renewal, and expansion by aligning with Account Executives and Renewals Managers.
  • Develop and collaborate on customer workshops, demos, and enablement programs, maintaining specialty competency in GitLab's market focus.

GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. With more than 50 million registered users and over 50% of the Fortune 100 as customers, GitLab fosters a high-performance culture driven by values, continuous knowledge exchange, and AI integration.

$137,400–$231,300/yr
US Unlimited PTO

  • Lead a team of Solutions Architects serving public sector customers, guiding technical pre-sales work and strategy.
  • Collaborate with regional sales managers and cross-functional leaders on complex opportunities to meet customer needs.
  • Coach team members to deliver consistent technical leadership and model strong customer engagement.

GitLab provides an intelligent orchestration platform for DevSecOps. With over 50 million registered users and trust from more than 50% of the Fortune 100, GitLab fosters a high-performance culture based on transparency and continuous learning.

Global Unlimited PTO

  • Partner with customers to translate desired business outcomes into actionable objectives and guide adoption of the GitLab platform.
  • Act as the GitLab liaison for customer questions, escalations, and ensure retention and growth across a book of assigned customers.
  • Build Customer Success Plans, program manage account escalations, and identify training opportunities to maximize customer satisfaction.

GitLab provides an intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity and improve operational efficiency. With over 50 million registered users and more than 50% of the Fortune 100 as customers, GitLab fosters a high-performance culture driven by values and continuous knowledge exchange.

India

  • Provide on-demand technical consultancy and solution guidance through Zoom and written channels to help customers solve issues and implement GitLab solutions.
  • Drive product adoption and measurable customer value across APJ accounts to support renewals and expansion.
  • Partner with Account Executives and Renewals Managers to align technical recommendations to customer goals and account plans.

GitLab is the intelligent orchestration platform for DevSecOps, helping organizations increase developer productivity and accelerate digital transformation. With over 50 million registered users and trust from more than 50% of the Fortune 100, GitLab fosters a high-performance culture driven by AI and continuous knowledge exchange.

US

  • Hunt and secure net-new agency logos across the US Federal landscape to expand market share.
  • Build and maintain a self-sourced 4x qualified pipeline through aggressive cold outreach and strategic prospecting.
  • Deliver compelling presentations to government stakeholders, positioning Sonatype's DevSecOps and SBOM solutions as the new standard.

Sonatype is the software supply chain security company, providing end-to-end security solutions and managing the leading open source dependency platform. With over 2,000 organizations including 70% of the Fortune 100 and 15 million developers relying on their expertise, they are software pioneers committed to building faster, safer software.

$175,000–$175,000/yr
US

  • Serve as primary post-sales point of contact for strategic federal customers, driving adoption and satisfaction.
  • Own customer success plans, conduct business reviews, and manage health metrics to minimize churn and maximize expansion.
  • Collaborate cross-functionally with Sales, TAMs, and Support to ensure seamless customer experience and align solutions with operational goals.

Dragos is a market leader in ICS/OT Cybersecurity, defending industrial organizations that provide essentials like water, electricity, and safe workplaces. They have a remote-first culture with global operations in North America, Europe, the Middle East, and APAC, and emphasize authenticity, transparency, and trust.

US Unlimited PTO 16w maternity 16w paternity

  • Manage high-touch SLED accounts as primary client advocate and success owner.
  • Drive cross-functional coordination across Product, Engineering, Security, and Legal teams.
  • Partner with Public Sector Account Managers to execute multi-year account plans.

Vanta helps businesses earn and prove trust through an AI-powered platform that automates security monitoring and compliance. The company has a kind, talented team and thousands of customers, fostering a culture of curiosity and collaboration.

US

  • Manage full-lifecycle project delivery for Saviynt platform implementations using Agile, Waterfall, or hybrid methodologies.
  • Monitor risks related to federal regulations, ensuring adherence to NIST SP 800-53, FISMA, and FedRAMP standards.
  • Serve as the primary operational point of contact for federal C-suite executives and IAM Program Directors.

Saviynt is a leading identity platform providing cutting-edge solutions for identity and access governance to safeguard critical organizations. It is a high-growth, Platform as a Service company known for its welcoming and positive work environment.

US

  • Leads end-to-end delivery of a federal public-facing website modernization program, owning schedule, scope, risk, and quality.
  • Serves as primary client interface, drives delivery against fixed go-live dates, and provides regular status reporting.
  • Manages subcontractor and vendor performance, security accreditation, and operations and sustainment for a cloud-hosted enterprise web platform.

North Point Technology supports the country's most crucial missions with innovative technology solutions. They focus on long-term projects, value employees with excellent compensation and benefits, and foster a close-knit, open atmosphere.

$112,000–$179,000/yr
Washington DC Metro Area

  • Integrates DevSecOps tools as part of an agile team to achieve CI/CD for applications.
  • Builds CI/CD solutions for large enterprises at an Individual Contributor level.
  • Documents designs and changes in Jira/Confluence and collaborates on cross-functional teams.

Peraton is a next-generation national security company that drives missions of consequence globally. As the world’s leading mission capability integrator, we deliver trusted solutions to protect our nation and allies.

US

  • Manage the full lifecycle of application and system projects from intake through delivery using SAFe DevSecOps frameworks.
  • Lead Agile Scrum teams and collaborate with technical leads to support CI/CD pipelines and infrastructure modernization.
  • Provide regular reporting on project milestones, risks, and blockers to VA leadership and key stakeholders.

VetsEZ is a technology consulting firm that provides project management and DevSecOps support for the Department of Veterans Affairs. The company offers a collaborative work environment with benefits including medical, dental, vision, 401k, and training opportunities.

US

  • Serve as the primary contractor point of contact for a federal agency client, coordinating all tasks, deliverables, and personnel across a multi-disciplinary IT support BPA.
  • Manage delivery execution, stakeholder communication, and risk management across concurrent task orders spanning network engineering, cybersecurity, cloud, and application development.
  • Lead project initiation and planning, manage contractor resources, and oversee daily execution to ensure all submissions meet contractual requirements and client standards.

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA, supporting public sector agencies and commercial enterprises globally. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions.

Global

  • Act as the primary partner for government regulatory boards and state agencies, building trusted relationships with Executive Directors and state officials.
  • Develop success plans that align technology with agency mandates and public-sector risk management priorities.
  • Lead customized training programs to empower staff for audit readiness and governance excellence.

Propelus simplifies workforce compliance management across healthcare, empowering millions of professionals and regulators with innovative technology and strategic partnerships. As a trusted leader for over 20 years, they have focused on bringing more good into the lives of those serving healthcare, with a culture of flexibility and professional development.

US Unlimited PTO

  • Serve as a trusted advisor to financial services customers, guiding them through technical evaluations, proofs of value, and workshops to demonstrate how GitLab's AI-powered DevSecOps platform meets technical and regulatory needs.
  • Collaborate with Account Executives and cross-functional teams to shape account strategies, build relationships, and drive GitLab platform adoption, influencing revenue growth through solution selling.
  • Act as the voice of enterprise financial services customers internally, sharing feedback and use cases with Product Management, Engineering, Sales, and Marketing to inform roadmap and industry-focused solutions.

GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity, improve operational efficiency, and reduce security and compliance risk. More than 50 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster, and the company fosters a high-performance culture driven by values, AI integration, and continuous knowledge exchange.

United States

  • Lead end-to-end transition of SCM, CMDB, and ITOM workstreams onto the ESOM contract.
  • Serve as primary point of contact for VA leadership, managing schedule, risk, and cross-functional coordination.
  • Develop and maintain integrated project schedule, track milestones, and manage scope changes.

IT Concepts dba Kentro is a technology solutions company that supports federal government missions, holding ISO certifications and CMMI ratings. They are a community of experts focused on teamwork and professional development, with recognition as a fast-growing company and a best place to work.

$157,500–$177,300/yr
US

  • Cultivate strong, trusting relationships with government partners and maintain high situational awareness at the agency level.
  • Proactively detect risks and work collaboratively with delivery team and stakeholders to resolve them effectively.
  • Manage contracts, finances, and coordinate modifications within your portfolio to ensure delivery excellence.

Nava is a consultancy and public benefit corporation that helps government agencies modernize technology systems through human-centered design and engineering best practices. Since 2015, they have worked with federal, state, and local agencies, fostering a collaborative and remote-friendly culture.

Germany Unlimited PTO

  • Lead technical discovery, demos, and validation to show how GitLab's AI-powered DevSecOps platform meets customers' technical and business needs.
  • Drive the technical evaluation process including solution design, POC/POV ownership, workshop design, and technical components of tenders and audits.
  • Collaborate with Account Executives and regional sales teams across Central EMEA to shape and execute account strategies for new customer acquisition and expansion.

GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity, improve operational efficiency, and reduce security and compliance risk. More than 50 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster.

US

  • Design and implement CI/CD pipelines, build automation, and deployment workflows across all environments.
  • Engineer secure and scalable cloud platform capabilities using infrastructure-as-code and container platforms.
  • Support platform reliability, observability, and operational readiness while troubleshooting environment issues.

VetsEZ supports large federal healthcare technology programs, focusing on secure platform services and automation. They are a company that values equal opportunity and requires candidates to reside within the continental US.

US

  • Maintain and extend Terraform and OpenTofu codebases for infrastructure automation.
  • Develop Ansible playbooks for system configuration and compliance enforcement.
  • Build GitHub Actions workflows with integrated security gates and containerized delivery using Docker and Kubernetes.

DMI is a leading provider of digital services and technology solutions, supporting public sector agencies and commercial enterprises globally. Recognized as a Top Workplace, the company is committed to delivering secure and efficient solutions.