Source Job

• Engage with customers via Zoom and email as a technical consultant, providing product and best-practice guidance during the post-sales journey.
• Deliver customer-specific enablement through webinars, hands-on labs, office hours, and on-demand engagements in a pooled support model.
• Build and maintain specialty competency in DevSecOps tools and GitLab use cases through training, certification, and creating reusable examples.

GitLab provides an intelligent DevSecOps platform that helps organizations increase developer productivity, improve operational efficiency, and accelerate digital transformation. With over 50 million registered users and trust from more than 50% of the Fortune 100, GitLab fosters a high-performance culture driven by values, AI adoption, and continuous knowledge exchange.

• Engage with customers via Zoom and email as a technical consultant and advisor during the post-sales process, providing technical and solution guidance.
• Drive measurable value through product adoption, renewal, and expansion by aligning with Account Executives and Renewals Managers.
• Develop and collaborate on customer workshops, demos, and enablement programs, maintaining specialty competency in GitLab's market focus.

GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. With more than 50 million registered users and over 50% of the Fortune 100 as customers, GitLab fosters a high-performance culture driven by values, continuous knowledge exchange, and AI integration.

• Partner with customers to translate desired business outcomes into actionable objectives and guide adoption of the GitLab platform.
• Act as the GitLab liaison for customer questions, escalations, and ensure retention and growth across a book of assigned customers.
• Build Customer Success Plans, program manage account escalations, and identify training opportunities to maximize customer satisfaction.

GitLab provides an intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity and improve operational efficiency. With over 50 million registered users and more than 50% of the Fortune 100 as customers, GitLab fosters a high-performance culture driven by values and continuous knowledge exchange.

• Act as a trusted technical advisor through complex evaluations, guiding customers on how GitLab's AI-powered DevSecOps platform supports their technical requirements and business goals.
• Work with Account Executives and regional sales teams to shape technical account strategies, increasing qualified pipeline and supporting expansion opportunities across the APJ region.
• Build strong relationships with technical practitioners and business stakeholders, owning technical evaluations such as proofs of concept and value assessments to accelerate adoption.

GitLab is an intelligent orchestration platform for DevSecOps that helps organizations increase developer productivity and accelerate digital transformation. With over 50 million registered users and trust from more than 50% of the Fortune 100, GitLab fosters a high-performance, all-remote culture driven by values, continuous learning, and AI integration.

• Partner with U.S. government and public sector customers to translate pre-sales command plans into actionable objectives and guide DevSecOps adoption.
• Own a portfolio of accounts, driving adoption, retention, expansion, and satisfaction while coordinating with Support, Product Management, Sales, and Engineering.
• Stay current on GitLab product releases and apply project management skills to deliver customer success initiatives across multiple stakeholders.

GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. With more than 50 million registered users and over 50% of the Fortune 100 as customers, GitLab fosters a high-performance culture driven by values, continuous knowledge exchange, and AI integration.

• Lead technical discovery, demos, and validation to show how GitLab's AI-powered DevSecOps platform meets customers' technical and business needs.
• Drive the technical evaluation process including solution design, POC/POV ownership, workshop design, and technical components of tenders and audits.
• Collaborate with Account Executives and regional sales teams across Central EMEA to shape and execute account strategies for new customer acquisition and expansion.

GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity, improve operational efficiency, and reduce security and compliance risk. More than 50 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster.

• Manage technical relationships for a portfolio of accounts, proactively supporting their growth and keeping them updated on product developments.
• Help customers adopt TeamCity by assisting with architecture design and guiding them through technical or organizational shifts.
• Hold regular discovery calls to understand how teams use the product, spot potential issues early, and suggest new features or optimizations.

JetBrains creates intelligent software development tools for developers and teams. With over 15 million users and more than 300,000 organizations relying on our products, we are a global leader committed to making development teams more productive and AI adoptable at scale.

• Identify and eliminate bottlenecks across engineering and the business using DevOps and agile thinking.
• Build and maintain CI/CD pipelines and infrastructure-as-code, and harden AI-generated apps from non-engineering teams.
• Strengthen DevSecOps practices including scanning, vulnerability management, and compliance workflows.

Mangomint is a fast-growing SaaS company on a mission to make every salon and spa more profitable. They are a primarily remote, ambitious, and collaborative team with thousands of customers, aiming to become the #1 market leader.

• Lead and grow GitLab's largest digital native prospects and customers across your territory, focusing on modern software product organizations at scale.
• Drive the full enterprise sales cycle from prospecting and pipeline generation through qualification, negotiation, and close within large, complex accounts.
• Partner closely with Sales Development, Solutions Architects, Customer Success, and channel partners to generate qualified opportunities and execute account strategies.

GitLab is the intelligent orchestration platform for DevSecOps, helping organizations increase developer productivity and accelerate digital transformation. With over 50 million users and more than 50% of the Fortune 100 as customers, GitLab fosters a high-performance culture driven by values and continuous knowledge exchange.

• Serve as a trusted advisor to financial services customers, guiding them through technical evaluations, proofs of value, and workshops to demonstrate how GitLab's AI-powered DevSecOps platform meets technical and regulatory needs.
• Collaborate with Account Executives and cross-functional teams to shape account strategies, build relationships, and drive GitLab platform adoption, influencing revenue growth through solution selling.
• Act as the voice of enterprise financial services customers internally, sharing feedback and use cases with Product Management, Engineering, Sales, and Marketing to inform roadmap and industry-focused solutions.

GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity, improve operational efficiency, and reduce security and compliance risk. More than 50 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster, and the company fosters a high-performance culture driven by values, AI integration, and continuous knowledge exchange.

• Own the roadmap for secure SDLC controls and partner with Engineering to roll out practical security standards.
• Drive adoption of key controls across repositories and pipelines, including scanning and code review.
• Support vulnerability management and prepare audit-ready documentation.

YipitData is a leading market research and analytics firm for the disruptive economy, providing data-driven insights to top investment funds and Fortune 500 companies. They recently raised $475M and have a culture of ownership, rapid growth, and high impact.

• Lead the technical direction of customer engagements from scoping through delivery, designing high-level architectures and implementation plans for GitLab infrastructure.
• Coordinate and guide implementation work across GitLab Professional Services and partner consultants, supporting cloud and on-premises deployments with Terraform, Ansible, and the GitLab Environment Toolkit.
• Provide DevOps and DevSecOps consulting and best practices, and contribute reusable collateral such as documentation, delivery kits, and training materials.

GitLab is the intelligent orchestration platform for DevSecOps that enables organizations to increase developer productivity, improve operational efficiency, and reduce security and compliance risk. More than 50 million registered users and over 50% of the Fortune 100 trust GitLab, and our high-performance culture is driven by our values and continuous knowledge exchange.

• Independently troubleshoot enterprise CI/CD and infrastructure issues for top tech companies.
• Design and implement proactive tools, processes, and open source contributions.
• Provide support via Slack, Zoom, and Community Forum with no on-call duties.

Buildkite is rethinking software delivery, building a fast, reliable, and secure CI/CD platform for high-growth tech companies like Airbnb and Canva. They are a remote-first company with a culture of kindness, autonomy, and collaboration.

• Own inbound support tickets during US business hours from first response through resolution, meeting SLA targets independently.
• Dig into integration issues across Socket's GitHub App, CLI, API, and CI/CD pipeline checks by reading logs, tracing webhook failures, inspecting JSON payloads, and reproducing edge cases.
• Understand package ecosystems well enough to explain scan results, manifest files, lockfile behaviors, and flagged risks to both developers and security stakeholders.

Socket provides tools for developers and security teams to manage open source dependencies safely. The company is remote-first with a growing team and values excellence, urgency, and customer obsession.

• Manage a distributed team of Solutions Architects across Southeast Asia, Taiwan, South Korea, and India, setting clear direction and enabling high-quality execution.
• Guide regional strategy for technical evaluations, workshops, and proof-of-concept engagements, translating customer needs into business outcomes.
• Partner cross-functionally with Sales, Channel, Marketing, and Product teams to align priorities and execute against regional goals.

GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity and reduce security risk. With over 50 million registered users and serving more than 50% of the Fortune 100, GitLab fosters a high-performance, remote culture driven by values, AI integration, and continuous knowledge exchange.

• Mentor and enable the team to exceed company growth and retention forecasts.
• Manage a team of customer-focused CSMs to oversee account health, onboarding, adoption, executive reviews, and renewals.
• Develop senior-level customer relationships and partner with Engineering and Product to ensure cohesion and shared goals.

GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity and accelerate digital transformation. Over 50 million registered users and more than 50% of the Fortune 100 trust GitLab to ship software faster, with a high-performance culture driven by values and continuous knowledge exchange.

• Integrates DevSecOps tools as part of an agile team to achieve CI/CD for applications.
• Builds CI/CD solutions for large enterprises at an Individual Contributor level.
• Documents designs and changes in Jira/Confluence and collaborates on cross-functional teams.

Peraton is a next-generation national security company that drives missions of consequence globally. As the world’s leading mission capability integrator, we deliver trusted solutions to protect our nation and allies.

• Design, implement, and maintain CI/CD tools and processes for seamless software delivery.
• Automate and optimize systems using IaC, monitoring, and scripting with Python and Bash.
• Architect and manage service components across GCP, Oracle, AWS, and Azure environments.

Teramind is a global leader in user behavior analytics, insider risk management, and workforce intelligence, using a predictive AI-driven approach to safeguard organizations. As a fully-remote team since 2014, it fosters a diverse, global culture with a forward-thinking and collaborative environment.

• Automate CI/CD pipelines for software build and deployment.
• Provision and maintain infrastructure including load balancers, firewalls, and databases.
• Troubleshoot infrastructure and application issues to ensure platform stability.

Granicus builds cloud-based digital solutions for government, serving over 5,500 agencies and 300 million citizens. The company has appeared on the GovTech 100 list and been recognized as a top workplace by BuiltIn, fostering a transparent and inclusive culture.

• Build and operate CI/CD pipelines in GitLab with pipelines-as-code, runners, and templates.
• Manage container platforms using Kubernetes for deployments, ingress, scaling, and troubleshooting.
• Embed DevSecOps practices into delivery including SAST/DAST scanning, secrets scanning, and compliance-friendly pipelines.

Gcore is a global provider of infrastructure and software solutions for AI, cloud, network, and security, powering everything from real-time communication and streaming to enterprise AI and secure web applications. With a team of 550+ professionals, they collaborate with leading technology partners such as Intel, NVIDIA, Dell, and Equinix to build a foundation for an AI-driven world.