Customer Success Engineer

Responsibilities:

• Engage with customers, via Zoom calls and emails, in a technical consultancy and advisor role during the post-sales process while providing technical and solution guidance.
• Providing technical, architectural and best practice guidance.
• Drive the achievement of measurable value (business outcomes), leading to product adoption, renewal, and expansion.

Requirements:

• Experience with a GitLab use case (SCM, CI, CD, DevSecOps, Agile Planning) to provide in-depth customer guidance and enablement.
• Proficiency using DevSecOps tools or highly technical tooling in adjacent fields.
• Specialize in GitLab use cases to provide in-depth guidance and enablement to customers of all sizes.

Benefits:

• Flexible Paid Time Off.
• Equity Compensation & Employee Stock Purchase Plan.
• Growth and Development Fund and Parental Leave.