Partner with customers to translate desired business outcomes into actionable objectives and guide adoption of the GitLab platform.
Act as the GitLab liaison for customer questions, escalations, and ensure retention and growth across a book of assigned customers.
Build Customer Success Plans, program manage account escalations, and identify training opportunities to maximize customer satisfaction.
GitLab provides an intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity and improve operational efficiency. With over 50 million registered users and more than 50% of the Fortune 100 as customers, GitLab fosters a high-performance culture driven by values and continuous knowledge exchange.
Engage with customers via Zoom and email as a technical consultant and advisor during the post-sales process, providing technical and solution guidance.
Drive measurable value through product adoption, renewal, and expansion by aligning with Account Executives and Renewals Managers.
Develop and collaborate on customer workshops, demos, and enablement programs, maintaining specialty competency in GitLab's market focus.
GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. With more than 50 million registered users and over 50% of the Fortune 100 as customers, GitLab fosters a high-performance culture driven by values, continuous knowledge exchange, and AI integration.
Engage with customers via Zoom and email as a technical consultant, providing product and best-practice guidance during the post-sales journey.
Deliver customer-specific enablement through webinars, hands-on labs, office hours, and on-demand engagements in a pooled support model.
Build and maintain specialty competency in DevSecOps tools and GitLab use cases through training, certification, and creating reusable examples.
GitLab provides an intelligent DevSecOps platform that helps organizations increase developer productivity, improve operational efficiency, and accelerate digital transformation. With over 50 million registered users and trust from more than 50% of the Fortune 100, GitLab fosters a high-performance culture driven by values, AI adoption, and continuous knowledge exchange.
Serve as a strategic technical advisor to enterprise customers, translating business goals into measurable success plans.
Guide customers on GitLab best practices across CI/CD, DevSecOps, cloud architecture, and platform adoption.
Own a portfolio of enterprise customers, driving adoption, retention, expansion, and overall satisfaction through ongoing engagement.
GitLab provides the intelligent DevSecOps platform that helps organizations increase developer productivity, improve operational efficiency, and accelerate digital transformation. With over 50 million registered users and more than 50% of the Fortune 100 as customers, GitLab fosters a high-performance culture driven by values and continuous knowledge exchange.
Provide technical guidance and pre-sales engineering assistance to potential new customers.
Develop key sales, demo, and promo materials for YouTrack and adapt existing demo setups for specific use cases.
Manage existing large accounts and work proactively to retain and develop them.
JetBrains is a leading software company that has been making developer tools for over 25 years. The company employs thousands worldwide and fosters an open and inclusive workplace culture.
Act as a trusted technical advisor through complex evaluations, guiding customers on how GitLab's AI-powered DevSecOps platform supports their technical requirements and business goals.
Work with Account Executives and regional sales teams to shape technical account strategies, increasing qualified pipeline and supporting expansion opportunities across the APJ region.
Build strong relationships with technical practitioners and business stakeholders, owning technical evaluations such as proofs of concept and value assessments to accelerate adoption.
GitLab is an intelligent orchestration platform for DevSecOps that helps organizations increase developer productivity and accelerate digital transformation. With over 50 million registered users and trust from more than 50% of the Fortune 100, GitLab fosters a high-performance, all-remote culture driven by values, continuous learning, and AI integration.
Partner with Account Executives across the full sales cycle, from technical discovery and demos through POC trials and proposal support.
Conduct deep discovery to understand customer architecture and workflows, then design and deliver compelling technical presentations and proof-of-concept engagements.
Serve as the internal champion for the customer, collaborating across Product, Marketing, Support, and Professional Services to shape roadmap priorities.
Perforce Software provides DevOps and developer productivity tools trusted by over 75% of the Fortune 100. They have a global footprint spanning more than 80 countries and foster a collaborative, innovative culture that values belonging and wellness.
Architect and scale the cloud platform behind a mission-critical SaaS product used globally.
Lead Infrastructure as Code maturity and drive automation, reliability, and cost optimisation.
Own uptime, SLAs, and incident management practices while mentoring engineers.
Innocraft (trading as Matomo) provides an open-source analytics platform trusted by enterprises and governments for full data ownership. The company values diversity and inclusion, and operates with a stable, mature product and strong engineering team.
Lead the technical direction of customer engagements from scoping through delivery, designing high-level architectures and implementation plans for GitLab infrastructure.
Coordinate and guide implementation work across GitLab Professional Services and partner consultants, supporting cloud and on-premises deployments with Terraform, Ansible, and the GitLab Environment Toolkit.
Provide DevOps and DevSecOps consulting and best practices, and contribute reusable collateral such as documentation, delivery kits, and training materials.
GitLab is the intelligent orchestration platform for DevSecOps that enables organizations to increase developer productivity, improve operational efficiency, and reduce security and compliance risk. More than 50 million registered users and over 50% of the Fortune 100 trust GitLab, and our high-performance culture is driven by our values and continuous knowledge exchange.
Independently troubleshoot enterprise CI/CD and infrastructure issues for top tech companies.
Design and implement proactive tools, processes, and open source contributions.
Provide support via Slack, Zoom, and Community Forum with no on-call duties.
Buildkite is rethinking software delivery, building a fast, reliable, and secure CI/CD platform for high-growth tech companies like Airbnb and Canva. They are a remote-first company with a culture of kindness, autonomy, and collaboration.
Own the technical success of top tier customers as a dedicated technical point of contact, leading handoffs from Sales Engineering and building deep relationships with technical stakeholders.
Drive platform health, scalability, and performance by assessing deployments, providing strategic recommendations, and guiding customers on automation best practices.
Manage escalations and operational excellence by overseeing support intake, coordinating cross-functional responses, and turning customer insights into continuous improvement.
n8n is the open workflow orchestration platform built for the new era of AI, giving technical teams the freedom of code with the speed of no-code. Since 2019, we've grown into a diverse team of over 260 across Europe and the US, backed by top investors with a $5.2bn valuation.
Lead technical discovery, demos, and validation to show how GitLab's AI-powered DevSecOps platform meets customers' technical and business needs.
Drive the technical evaluation process including solution design, POC/POV ownership, workshop design, and technical components of tenders and audits.
Collaborate with Account Executives and regional sales teams across Central EMEA to shape and execute account strategies for new customer acquisition and expansion.
GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity, improve operational efficiency, and reduce security and compliance risk. More than 50 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster.
Serve as the primary advocate for assigned customers, building relationships up to the C-level.
Monitor customer utilization trends and KPIs, providing proactive recommendations and managing the renewal pipeline.
Collaborate with internal teams to align product roadmaps and support activities with customer strategic objectives.
Saviynt is an AI-powered identity platform that helps organizations manage and govern access to applications, data, and business processes. They are a high-growth company serving Fortune 500 companies and government institutions, fostering a welcoming and positive work environment.
Design, implement, and maintain CI/CD pipelines for Java-based microservices and enterprise healthcare applications.
Automate infrastructure provisioning and configuration using Terraform or CloudFormation.
Support containerization and orchestration using Docker and Kubernetes with a focus on security and HIPAA compliance.
HealthEdge provides healthcare technology platforms. The company is a full-time employer seeking a DevOps Engineer to join their remote team and focuses on automation and reliability.
Manage cloud infrastructure and deployment pipelines for production systems.
Design and improve CI/CD processes to make deployments safer and faster.
Improve monitoring, alerting, and system observability across services.
BJAK provides AI-powered automation for insurance processes including quote generation, policy issuance, claims, and payments. The company operates with a global engineering team and a modern culture focused on reliability and operational excellence.
Lead design and operation of internal developer platforms and self-service infrastructure.
Build and optimize CI/CD pipelines, deployment workflows, and automation across GitHub Actions, Jenkins, ArgoCD.
Apply SRE principles to improve developer-facing systems and software delivery performance.
Versant is a media company owning iconic brands in news, sports, and entertainment, including USA Network, Fandango, and Rotten Tomatoes. It is an independent, publicly traded company with a collaborative, inclusive culture and a remote-first work environment.
Support automation, CI/CD, and deployment processes across cloud and hosted environments.
Maintain and improve CI/CD pipelines, infrastructure as code, and system monitoring.
Collaborate with engineering teams to resolve issues and adopt AI-assisted operations.
Granicus provides cloud-based solutions for government communications and digital services, serving over 5,500 agencies and 300 million subscribers. The company fosters a transparent, inclusive culture with employee resource groups and a global remote-first workforce.
Identify and eliminate bottlenecks across engineering and the business using DevOps and agile thinking.
Build and maintain CI/CD pipelines and infrastructure-as-code, and harden AI-generated apps from non-engineering teams.
Strengthen DevSecOps practices including scanning, vulnerability management, and compliance workflows.
Mangomint is a fast-growing SaaS company on a mission to make every salon and spa more profitable. They are a primarily remote, ambitious, and collaborative team with thousands of customers, aiming to become the #1 market leader.
Drive customer adoption and expansion of the Tines platform across technical teams.
Partner with Sales, Support, and Product to ensure customer success and renewals.
Identify automation opportunities and foster champions within customer organizations.
Tines is an intelligent workflow platform that applies AI and automation to drive real business results. Founded in 2018 with co-headquarters in Dublin and Boston, the company serves customers from startups to public companies and values Simplicity, Speed, and Soundness.
Build and operate secure agent runtimes with sandboxing, runtime isolation, and RBAC.
Design and maintain integration surfaces with MCP-style adapters and gateways across marketplace teams.
Implement observability and cost control including traces, telemetry, and cost-per-workflow.
Zartis is a global AI transformation and technology consulting partner that designs, builds, and scales technology solutions for ambitious organizations. With engineering hubs across EMEA and LATAM and long-term partnerships in financial services, healthcare, and energy, they foster an inclusive culture based on trust and innovation.