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Europe US 6w PTO

  • Own the technical success of top tier customers as a dedicated technical point of contact, leading handoffs from Sales Engineering and building deep relationships with technical stakeholders.
  • Drive platform health, scalability, and performance by assessing deployments, providing strategic recommendations, and guiding customers on automation best practices.
  • Manage escalations and operational excellence by overseeing support intake, coordinating cross-functional responses, and turning customer insights into continuous improvement.

20 jobs similar to Technical Account Manager

Jobs ranked by similarity.

Europe US

  • Connect with driven people who love helping customers solve real problems through automation.
  • Stay in touch for potential future opportunities such as Mid Market Account Executive or Enterprise Account Executive.
  • Excited about automation, SaaS, and building meaningful relationships with customers.

n8n is the open workflow orchestration platform built for the new era of AI. They give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. n8n has a diverse team of over 260 employees.

Europe

  • Act as the primary technical partner for our top logos, seamlessly orchestrating everything from initial onboarding and technical enablement to customized workshops and advanced troubleshooting.
  • Develop, execute, and continuously iterate on tailored customer strategies that maximize ROI, deepen platform adoption, and cement long-term brand loyalty.
  • Foster deep, lasting relationships with key technical stakeholders, acting as their ultimate problem-solver and guiding them step-by-step through complex architectural implementations.

Logz.io is building the future of how engineering teams manage cloud complexity. Their Open 360 platform delivers unified, full-stack observability and security as a fully managed SaaS built on best-of-breed open source.

Europe US

  • Build and evolve core platform foundations that power n8n’s workflow engine and frontend platform.
  • Contribute to backend subsystems like durable workflow execution & state, orchestration patterns, queue/task distribution.
  • Improve data architecture and database performance, reliability, and maintainability.

N8n is an open workflow orchestration platform built for the new era of AI, giving technical teams the freedom of code with the speed of no-code. They have a diverse team of over 260, working across Europe and the US and are backed by top investors, with a valuation of $5.2bn.

Global

  • Be the technical anchor for your customers: build deep familiarity with their environments, participate in architecture reviews, and help translate network management goals into workflows.
  • Own technical issues end-to-end: diagnose, reproduce, and resolve issues across installation, configuration, integrations, and upgrades, meeting SLAs for response and resolution.
  • Make the team and product better: surface customer feedback with context, build runbooks, identify patterns in support volume, and collaborate on deep technical escalations.

NetBox Labs helps companies build and manage complex networks, accelerating network automation with open, composable products. Backed by Notable Capital, Grafana Labs CEO, and others, we are the commercial steward of open source NetBox and support a thriving community of thousands of companies.

$115,000–$155,000/yr
Europe

  • Support the customer success team with pilots and deployments as well as renewals and subsequent expansion programs.
  • Be responsible for projects in account and program management as well as professional services in order to improve customer satisfaction.
  • Tracking and coordinating technology deployments with our customers and partners on a global scale.

Arch Systems empowers discrete manufacturing facilities with deep data insights that enable optimal efficiency, precise KPIs, and proactive decision-making. They work with leading manufacturers to integrate and optimize their data for actionable intelligence, fueling productivity and operational excellence.

Europe 5w PTO

  • Build and improve scalable infrastructure operations processes that support a growing cloud platform.
  • Enable customer-facing and operational teams with secure automation, diagnostics, tooling and clear workflows.
  • Reduce repeatable manual work by identifying operational pain points and turning them into automated or self-service solutions.

NexGen Cloud delivers on-demand and private GPU infrastructure to a wide array of customers. They're a tight-knit, fast-moving team working at the cutting edge of AI cloud infrastructure, equipping their people with AI at every level.

US

  • Own Frontline Support: respond to inbound client questions across live messaging, tickets, and screen-share / video calls with speed, clarity, and precision
  • Troubleshoot & Resolve: diagnose bugs, replicate issues, and partner with Engineering to drive fast resolutions
  • Drive Product Adoption: guide customers on workflows, best practices, and how to get maximum value from the product

Rebar is building the next-generation operating system for commercial HVAC, electrical, and plumbing suppliers and subcontractors. Fresh off a $14M Series A, they're entering their next phase of growth and are building out their Client Success team.

4w PTO 14w maternity 14w paternity

  • Manage a portfolio of high-growth customers as their trusted business advisor.
  • Develop a deep understanding of customer objectives to ensure Render delivers maximum value.
  • Proactively mitigate churn risks by addressing concerns and reinforcing Render's value proposition.

Render is building a modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Trusted by over 4.5 million developers worldwide, they value craft, velocity, and user experience, empowering developers to ship fast and scale reliably.

Europe Middle East Africa

  • Responsible for customers establishing a technical foundation in the ServiceNow Platform and designing solutions that deliver outcomes.
  • Guides ServiceNow, partner and customer employees on the engagement team to provide a solution designed for long-term success.
  • Works with the customer across executive, platform owner, enterprise architects, and development teams during implementation of solutions.

ServiceNow is a global market leader providing AI-enhanced technology. They empower organizations to find smarter ways to work by connecting people, systems, and processes and serve over 8,100 customers, including 85% of the Fortune 500®.

$101,000–$115,500/yr
US

  • Design, build, and optimize integrations, automations, and AI-driven workflows that power our enterprise data and business operations.
  • Develop resilient data pipelines between core platforms (Salesforce, NetSuite, Snowflake, Slack).
  • Implement AI-enabled capabilities that reduce manual work and accelerate insights.

Tebra is an all-in-one EHR+ platform built exclusively for independent healthcare practices. They connect EHR software, billing, automation, telehealth solution, and marketing to streamline operations and reduce burnout, serving over 42,000 private practices.

$60,000–$90,000/yr
US Unlimited PTO

  • Manage a structured onboarding process and own the initial experience for new customers, serving as their primary point of contact.
  • Set clear expectations, define success plans, and manage multiple, concurrent implementation projects to ensure they are completed on-time and align with customer goals.
  • Become a deep expert in the Barti platform, guiding customers through technical setup, system configuration, and data migration.

Barti is a venture-backed startup building groundbreaking software to transform the eye care industry. They aim to craft exceptional user experiences so eye care providers can focus more on patient care and less on administrative tasks.

Australia Unlimited PTO

  • Serve as a strategic technical advisor to enterprise customers, translating business goals into measurable success plans.
  • Guide customers on GitLab best practices across CI/CD, DevSecOps, cloud architecture, and platform adoption.
  • Own a portfolio of enterprise customers, driving adoption, retention, expansion, and overall satisfaction through ongoing engagement.

GitLab provides the intelligent DevSecOps platform that helps organizations increase developer productivity, improve operational efficiency, and accelerate digital transformation. With over 50 million registered users and more than 50% of the Fortune 100 as customers, GitLab fosters a high-performance culture driven by values and continuous knowledge exchange.

South America

  • Drive the building of a technical roadmap and impactful solution that will support ambitious business goals.
  • Build the controls and processes for continuous delivery and evolution of infrastructure and applications, driving automation through all stages.
  • Provide expertise and guidance in the areas of DevOps, cloud, platform and infrastructure engineering, both internally and in client sites.

Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator.

LATAM

  • Lead the long-term maintenance, scaling, and reliability of a self-hosted n8n enterprise automation engine.
  • Write custom node code and develop advanced webhooks to extend platform capabilities beyond standard configurations.
  • Design robust, asynchronous workflows capable of smoothly throttling or queuing API payloads under heavy operational loads.

Inallmedia.com is a global technology and design firm that builds impactful digital solutions through remote, distributed teams across LATAM. They partner with international clients across industries, providing long-term technical expertise, product innovation, and team augmentation.

US

  • Own a portfolio of customers end-to-end, building a deep understanding of their business model, technical environment and commercial goals;
  • Act as the primary point of contact for operational and technical stakeholders, ensuring their priorities and our platform stay aligned;
  • Handle straightforward commercial topics directly, and partner with Business specialists on contract negotiations, expansion and C-level relationships.

AMPECO is an innovative company in the electric vehicle charging infrastructure, aiming to make charging easier. Their team is highly motivated, capable, and committed to their mission.

Europe Unlimited PTO

  • Partner with customers to turn desired business outcomes into actionable objectives.
  • Guide customers on GitLab platform best practices and use cases.
  • Act as the GitLab liaison for customer questions, issues, or escalations.

GitLab is the intelligent orchestration platform for DevSecOps. They enable organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. The company has over 50 million registered users.

LATAM

  • Design, develop, test, and maintain n8n workflows and automations.
  • Build custom n8n nodes, integrations, and supporting services as needed.
  • Investigate and resolve workflow failures, platform issues, and integration problems.

n8n provides a workflow automation platform that enables users to build complex integrations and automations. As a fast-growing tech company, n8n focuses on open-source solutions and enterprise-grade reliability.

$90,000–$105,000/yr
US

  • Manage platform operations, analyze support requests, and prioritize technical resources.
  • Lead client operational status reviews, build relationships, and ensure client satisfaction with Managed Services.
  • Assist with commercial documentation, track project run rates, and identify relationship expansion opportunities.

TTEC Digital pioneers engagement and growth solutions to fuel exceptional customer experience (CX). It has over 1,800 employees. TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.

$105,000–$120,000/yr
North America

  • Design and implement client success plans tailored to individual clients, including challenges, goals, and objectives.
  • Serve as the main point of contact for clients, addressing concerns and ensuring smooth communication.
  • Provide detailed reporting to clients on service usage and effectiveness, identifying opportunities for improvement.

NRI provides managed solutions and recommendations to improve current solutions. They foster a highly collaborative, results-oriented, dynamic, and extremely positive environment where employees can challenge their skills and work with large, sophisticated, and progressive clients.

  • Create streamlined automation solutions using Airtable and Zapier for core program management workflows.
  • Proactively audit and troubleshoot existing workflows to ensure zero operational downtime.
  • Collaborate across various departments to identify manual bottlenecks and design scalable automation opportunities.

NORY designs learning journeys where children ages 3–12 become risk-taking entrepreneurs, inquisitive problem-solvers, and empathetic leaders. As the leading STEM camp provider in NYC, NORY's mission is to help children develop resilience, inquisitiveness, and empathy through innovative STEM education.