Serve as primary post-sales point of contact for strategic federal customers, driving adoption and satisfaction.
Own customer success plans, conduct business reviews, and manage health metrics to minimize churn and maximize expansion.
Collaborate cross-functionally with Sales, TAMs, and Support to ensure seamless customer experience and align solutions with operational goals.
Dragos is a market leader in ICS/OT Cybersecurity, defending industrial organizations that provide essentials like water, electricity, and safe workplaces. They have a remote-first culture with global operations in North America, Europe, the Middle East, and APAC, and emphasize authenticity, transparency, and trust.
Manage a portfolio of Enterprise and Strategic accounts to drive adoption of NodeZero.
Develop trusted advisor relationships and tailor cybersecurity offerings to customer needs.
Proactively identify customer challenges, upsell opportunities, and ensure renewals through data analysis.
Horizon3.ai is a fast-growing remote cybersecurity company providing autonomous penetration testing via its NodeZero platform. The team includes former Special Operations cyber operators and engineers, with a culture of respect, collaboration, and ownership.
Drive customer adoption and expansion of the Tines platform across technical teams.
Partner with Sales, Support, and Product to ensure customer success and renewals.
Identify automation opportunities and foster champions within customer organizations.
Tines is an intelligent workflow platform that applies AI and automation to drive real business results. Founded in 2018 with co-headquarters in Dublin and Boston, the company serves customers from startups to public companies and values Simplicity, Speed, and Soundness.
Lead all post-sales activities for enterprise customers, guiding them through onboarding, implementation, and renewals.
Partner with Account Managers to drive renewal and expansion opportunities within your book of business.
Manage 40 enterprise customers and provide expert advice on security best practices and compliance standards.
Vanta helps businesses earn and prove trust through continuous security monitoring and compliance automation. The company has a kind and talented team, with many employees succeeding without prior security experience.
Manage a portfolio of SMB customers, driving product adoption, customer satisfaction, and revenue retention.
Act as a trusted partner to customer stakeholders, proactively supporting activation, mitigating risk, and identifying growth opportunities.
Operate with discipline, maintaining accurate customer records and forecasting inputs in Salesforce and Gainsight.
1Password offers enterprise password management and Unified Access Management solutions to ensure secure digital identities and productivity. With over $400M ARR and recognition on the Forbes Cloud 100, they foster a human-centric, collaborative culture.
Lead customer lifecycle marketing programs across onboarding, adoption, education, retention and expansion to drive engagement and revenue retention.
Manage and develop a customer marketing team, scaling programs as business needs grow.
Partner cross-functionally with Customer Success, Sales, Product, and RevOps to design and execute omni-channel campaigns.
Keeper Security transforms cybersecurity for millions of individuals and thousands of organizations globally with an intuitive, end-to-end encrypted platform. It is a fast-growing cybersecurity company trusted globally, published in 23 languages and sold in over 150 countries.
Manage a portfolio of customers across MEA, acting as a trusted advisor to build, mature, and scale successful security programs.
Use data-driven decision making and AI-first thinking to analyze program performance and deliver actionable insights to customers.
Serve as primary liaison between customers and internal teams, handling escalations, executive reviews, and renewal processes.
HackerOne is a global leader in Continuous Threat Exposure Management (CTEM), uniting agentic AI solutions with the world's largest community of security researchers. The company has been named a Most Loved Workplace for Young Professionals (2024) and fosters an inclusive culture focused on customer obsession, transparency, and collaboration.
Lead, mentor, and develop a team of Customer Success Managers, driving professional growth and accountability.
Own team-level renewal, retention, and expansion metrics while maintaining visibility into the book of business.
Serve as an escalation point for complex customer situations and coach CSMs on navigating enterprise relationships.
LogicGate provides an AI-powered GRC platform that helps enterprises manage governance, risk, and compliance. Recognized as a leader in the GRC market, the company fosters a culture of empowerment, inclusivity, and continuous growth through employee resource groups and community giving.
Drive sales growth and expand customer base in cybersecurity technology sector.
Acquire new accounts, build customer relationships, and ensure satisfaction.
Establish and nurture Channel Partner relationships with key resellers.
Horizon3.ai is a remote cybersecurity company offering the NodeZero platform for autonomous pentesting. They are a team of former Special Operations cyber operators and engineers, committed to a culture of respect, collaboration, and ownership.
You will drive revenue retention, customer expansion, and long-term account growth within Keeper's enterprise customer base.
You will lead a high-performing enterprise account management organization with a focus on renewals, upsell, and cross-sell.
This is a remote position with a hybrid option for candidates in national locations, requiring travel up to 50%.
Keeper Security is a cybersecurity software company that protects organizations and millions of people globally with zero-knowledge and zero-trust security. It is one of the fastest-growing cybersecurity companies, recognized in the Gartner Magic Quadrant for PAM, with a culture of innovation and security.
Drive business efforts toward loyalty, renewals, and expansion for customers in the UK and Ireland.
Work closely with sales and marketing to train and empower customers and third-party reseller partners.
Build strong relationships with multiple contacts to increase satisfaction and ensure platform adoption.
Huntress is a fully remote, global team of cybersecurity experts on a mission to protect all businesses with enterprise-grade security products. Founded in 2015 by former NSA operators, the company protects 3M+ endpoints worldwide and operates with a culture of inclusivity and ethical badassery.
Own and grow relationships across strategic enterprise customers, driving adoption and ensuring operational success.
Lead Quarterly Business Reviews, identify risks early, and drive clear action plans to improve outcomes.
Partner closely with Sales, Support, Product, and Operations to deliver a seamless customer experience and drive long-term success.
Avive Solutions, Inc. is a growth stage Automated External Defibrillator (AED) company with a connected response system that is rapidly gaining market share. We are a mission-driven team saving lives, operating as a dynamic organization that builds elegant, creative solutions to complex problems.
Develop and execute customer success strategies to enhance satisfaction, onboarding, retention, and revenue growth.
Monitor customer health and performance metrics to identify opportunities, risks, and areas for optimization.
Own the full commercial lifecycle post-onboarding, including renewals, upsells, and cross-sells, and identify expansion opportunities within existing customer base.
Certn changes how trust works through the world's easiest background check. They've raised $127M+, earned Deloitte Fast 50 recognition, and are a remote-first company with a high-performance edge and a strict no-jerk policy.
Manage prospective customer relationships through all phases of the sales cycle.
Develop and implement regional pipeline growth strategies.
SpyCloud transforms recaptured darknet data to disrupt cybercrime. Headquartered in Austin, TX, SpyCloud is home to more than 250 cybersecurity experts whose mission is to protect businesses and consumers from stolen identity data.
Act as the primary point of contact for major customer incidents, managing expectations and communications through resolution.
Analyze customer data including support cases and survey responses to identify technical trends and risks.
Proactively guide customers on Ping's features aligned with their business objectives and adoption trends.
Ping Identity provides an intelligent, cloud identity platform that enables secure and seamless digital experiences. The company serves over half of the Fortune 100 and fosters a culture of inclusion and digital freedom with employees globally.
Drive new business acquisition within large enterprise accounts across multiple verticals.
Develop and execute targeted sales strategies for Manager Security Services, Professional Security Services, and Identity Services.
Manage the full sales cycle from prospecting through closing, engaging C-level executives and IT leaders.
Cyderes builds practical Identity & Access Management, Exposure Management, and risk programs, helping organizations stop active threats with Managed Detection & Response. They are a Great Place to Work Certified company with a global team across the US, Canada, UK, and India.
Act as a trusted advisor to Sales, Marketing, and Operations leaders within enterprise customers.
Manage a $5M+ book of business, ensuring high customer retention, expansion, and advocacy.
Own the customer lifecycle from onboarding to adoption, renewals, and growth.
Backstory is an AI answers platform for sales teams that trains AI on billions of sales interactions to help sales leaders get trusted answers and drive revenue. Backed by top investors like Andreessen Horowitz and ICONIQ Capital, the company is listed in the Inc. 5000 and recognized by Gartner and Forrester, fostering a data-driven and collaborative culture.
Own a portfolio of top tier accounts, driving retention (GRR) and growth (NRR) through strategic account management.
Articulate business value and build forward-looking account strategies to identify risks and expansion opportunities.
Use AI-generated signals to prioritize work and travel approximately 20% of the time for customer meetings.
ClickTime is a recognized leader in time management software, serving thousands of enterprises, nonprofits, and governments worldwide. The company is bootstrapped, profitable, and has tracked over $210 billion worth of employee time, with a remote team across the United States.
Build and lead a high-performing Account Executive team in the Northeast region.
Drive revenue growth by executing regional sales strategies and expanding customer acquisition.
Collaborate with channel partners and cross-functional teams to accelerate pipeline and close deals.
Horizon3.ai is a cybersecurity company offering an autonomous pentesting platform. It is a remote-first, fast-growing team of former Special Operations cyber operators and engineers committed to a culture of respect, collaboration, and ownership.
Serve as the primary advocate for assigned customers, building relationships up to the C-level.
Monitor customer utilization trends and KPIs, providing proactive recommendations and managing the renewal pipeline.
Collaborate with internal teams to align product roadmaps and support activities with customer strategic objectives.
Saviynt is an AI-powered identity platform that helps organizations manage and govern access to applications, data, and business processes. They are a high-growth company serving Fortune 500 companies and government institutions, fostering a welcoming and positive work environment.