Job Description
As a Solutions Architect, you will elevate TTEC Digital's relationships with our accounts by approaching them through a customer experience lens and architecting bleeding-edge technology solutions which address their business challenges. In addition, you will be a thought leader both internally and externally, always embodying our core values of innovation, passion, excellence, and integrity.
Client Engagement
Assists in winning and/or extending business by working cross-functionally with sales and delivery to develop client proposals and presentations around process and solution options, clearly explaining technical concepts for shared understanding to facilitate decision-making. Demonstrates consistent aptitude for proactively guiding non-technical project-level client stakeholders on technical concepts or design implications
Project Delivery
Professionally delegates technical tasks to other team members for multi-workstream projects of medium scale and moderate complexity. Demonstrates a consistent capability for successful project leadership, including both on- and off-shore resources.
About TTEC Digital
TTEC Digital pioneers engagement and growth solutions that fuel the exceptional customer experience (CX).