Customer Engagement Representative

What You’ll Do:

• Provide warm, responsive support across email, chat, and phone.
• Build rapport with customers to understand their needs and guide them through the next step in their journey.
• Assign leads to the right partner agents or teams.

The Role:

• Hourly pay of $16 USD as a 1099 Independent Contractor.
• Duration of 3-6 months with possibility of extension, up to 40 hours per week.
• Shifts available between 7 AM – 7 PM US Central Time, 7 days a week, fully remote.

What You Bring:

• 2+ years of customer support experience via email, phone, and/or chat.
• Ability to communicate clearly in spoken and written English and adapt quickly.
• Reliable high-speed internet and a computer capable of running required systems.