Care Coordinator

Honeydew

Remote regions

US

Benefits

Unlimited PTO

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Your Day-to-Day:

  • Craft thoughtful, detailed written messages to make patients feel heard and supported throughout their treatment journey.
  • Proactively monitor patient progress, troubleshoot obstacles, and coordinate care with medical teams and external partners.
  • Ensure HIPAA-compliant record-keeping and maintain rapid response times to patient inquiries across all communication channels.

What You Get:

  • Full remote work flexibility with a $100 monthly tech stipend and a free company membership.
  • Health insurance with HSA match, a 401(k) with employer match, and unlimited paid time off.
  • Direct impact on patient care, opportunities for internal growth, and access to peer recognition programs.

Requirements:

  • Exceptional written and verbal communication skills with a customer service mentality and strong empathy.
  • Ability to work independently, stay focused remotely, and collaborate openly with feedback from the team.
  • High school diploma, 40+ WPM typing speed, and reliable internet with a private, HIPAA-compliant workspace.

Honeydew

Honeydew is building a platform to provide global access to dermatology expertise and science-backed skin treatments, from prescription to retail. It is a tech-forward, digitally native company with an integrated, AI-powered healthcare experience.

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