Revenues and Benefits Assessors
Remote regions
UKBenefits
5w PTO
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Main Responsibilities:
- Deal directly with customers via letter, email and telephone to ensure delivery against service contractual requirements.
- Meet standards and deadlines while performing duties with minimum support, completing high workload consistently.
- Coach and mentor junior staff, share best practices, and lead update sessions to improve team skills.
Qualifications and Skills:
- Experience using NEC, Academy, or IBS (Civica) systems.
- Proven problem-solving skills and good customer service.
- Working knowledge of Housing Benefits and Council Tax.
Additional Information:
- 25 days paid holiday with option to buy or sell.
- Private Medical Cover funded by NEC, life assurance, and generous pension contributions.
- Access to LinkedIn Learning and flexible benefits to suit your needs.
NEC Software Solutions
NEC Software Solutions, part of global tech giant NEC Corporation, develops software that helps dispatch ambulances, support families, and keep trains moving. With over 3,000 employees, they foster a caring culture focused on employee assistance and development.