Student Success Advisor I

The Student Success Advisor is responsible for driving student engagement and retention, owning a caseload of students for a graduate program or bootcamp. Student Success owns the outcomes of our students through a combination of high touch, consultative coaching and data-driven decision making. This role will be accountable for student retention, satisfaction, and outcomes for their students. Responsibilities include communicating directly with students to impact graduation rates and satisfaction, managing retention through coaching and service, identifying opportunities for program improvement, and implementing mitigation plans. The role requires operational excellence, reporting, collaboration with 2U departments, and the implementation of efficiencies. The ideal candidate has a Bachelor's degree with 1-3 years of related experience in Higher Education, coaching, or advising; Strong relationship management skills; and excellent written and oral communication skills.