Field Service Analyst

Role Overview:

• Perform on-site physical and financial audits for NextGear Capital's risk organization.
• Support client-facing operations teams managing a portfolio of dealer accounts.
• Assess risk through sales documentation, inventory audits, and dealer behavior patterns.

Key Responsibilities:

• Conduct lot and title audits, inspect collateral, and determine dealer equity and business health.
• Travel extensively within assigned territory (Winston-Salem area) to multiple dealer locations, auctions, and repair shops.
• Present summary findings to dealers and take appropriate next steps such as re-education or collecting payments.

Qualifications:

• Bachelor’s degree in finance, business, or related field with less than 2 years of auto industry experience (or 4 years experience in lieu of degree).
• 1-2 years audit or inspection experience preferred; proficiency in MS Office required.
• Must have valid driver’s license and be willing to travel regionally up to 75% of the time.

Work Environment & Benefits:

• Work is performed primarily outdoors in all weather conditions; company vehicle and fuel card provided.
• Company offers unlimited flexible vacation, 7 paid holidays, 160 hours of paid wellness time, and parental leave.
• Benefits include medical, dental, vision, 401(k), and a drug-free workplace with no pre-employment marijuana testing for this role.