Principal Platform Architect - Financial Services

The Customer Outcomes Principal Platform Architect is a technical advisory role, responsible for helping our customers establish a technical foundation in the ServiceNow Platform and design solutions that improve outcomes. The Principal Platform Architect ensures customers use leading practices around instance strategy, technical governance, core data, integrations and the technical health of the platform. This is a consultative role focused on guiding ServiceNow, partner, and customer employees on the engagement team to provide a solution on a technical architecture designed for long-term success. Responsibilities include working with the customer across executive, platform owner, enterprise architects, and development teams during the selling, structuring and implementation of solutions. You will also be a technical expert across multiple engagements, provide a variety of knowledge across multiple workflows and translate business information and technical requirements into an architectural blueprint.