Staff IT Engineer

Responsibilities:

• Own and fix customer issues from ingest through to resolution, whether that’s a one-time fix or a deeply technical project affecting the whole org
• Offer, advocate and then implement best practices for an IT function that is securely creating the most productive workforce in the world
• Own projects across device management , identity management, hardware logistics and user lifecycle to automate manual process and reduce our touchpoints to solely those where the human interaction matters

Requirements:

• Strong belief that end user support is an equally important part of being a well-rounded engineer as building world-class automations
• Deep experience in relevant IT systems
• Demonstrated experience of automating the interplay between these IT systems and other internal systems