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What you’ll do (Role Expectations):
- Design and standardize global leave frameworks that balance statutory requirements with company benefits, serving as the lead SME for complex ADA cases and regulatory consistency.
- Manage Third-Party Administrators (TPAs) by enforcing SLAs, leading Quarterly Business Reviews, and conducting audits to ensure service excellence.
- Oversee the end-to-end leave lifecycle, partnering with HRIS to automate tracking and ensure seamless integration across vendors, Workday, ServiceNow, and payroll systems.
Who You Are (Success Profile):
- You thrive in ambiguity, building the path as you walk it, and act like an owner with a bias for action.
- You are a problem-solver, laser-focused on finding solutions and delivering high impact.
- You are a high-trust collaborator, ambitious for the team, and embrace challenge culture by giving and receiving ongoing feedback.
What We’re Looking for (Minimum Qualifications):
- Foundational understanding of AI/ML technologies and experience leveraging AI-driven solutions to optimize outcomes within your functional domain.
- Bachelor’s degree in HR or related field and 8+ years of progressive experience, with 5+ years specifically focused on Global Leave of Absence and Disability administration.
- Deep knowledge of U.S. federal and state leave laws (FMLA, ADA, CFRA, PFL) and statutory leave systems in key international markets.
Zscaler
Zscaler accelerates digital transformation by providing a cloud-native Zero Trust Exchange platform that protects customers from cyberattacks and data loss. The company fosters a culture of execution centered on customer obsession, collaboration, and ownership, with a high-impact, high-accountability environment for a rapidly growing global workforce.