Lead Manager, Sustainer Giving

Make-A-Wish America

Remote regions

US

Salary range

$70,000–$85,400/yr

Benefits

3w PTO

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Role Summary:

  • Own the strategy and growth of Make-A-Wish's recurring giving program.
  • Drive acquisition, retention, reactivation, and upgrade of sustainers across all channels.

Key Responsibilities:

  • Develop the annual sustainer strategy, audience segmentation, and roadmap.
  • Partner with channel managers and agencies on integrated campaign execution.
  • Analyze performance, create forecasts, and present recommendations to leadership.

Qualifications:

  • Bachelor's degree and at least five years in direct-response fundraising or marketing.
  • Two or more years supporting sustainer or recurring giving programs.
  • Experience working in matrixed environments and with external agencies.

What We Offer:

  • Comprehensive benefits including medical, dental, vision, and 401(k) with match.
  • Competitive PTO, paid holidays, sick days, and volunteer days.
  • Fully remote work environment with occasional travel.

Make-A-Wish America

Make-A-Wish America is the world's largest wish-granting organization, uniting communities to grant life-changing wishes for children with critical illnesses. The organization fosters an inclusive, mission-driven culture with a national team and many partners, employees, and volunteers.

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