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Primary Function:
- Responsible for the installation, support, troubleshooting, repair, and maintenance of all products.
- Ensure that all service agreements and warranty obligations are met and surpassed.
- Demands expertise in electro-mechanical systems and exceptional customer service.
Essential Job Duties:
- Understand and comply with all department and company policies.
- Provide a quarterly review and assessment of your assigned area of responsibility.
- Accurately document service activities and maintain records.
Qualifications:
- Ability to identify, analyze, and resolve technical issues efficiently.
- Strong time management skills with the ability to prioritize tasks and meet deadlines.
- Ability to Travel up to 75% as required.
Intuitive
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care. Their technologies, like the da Vinci surgical system and Ion, have transformed how care is delivered for millions of patients worldwide. They're a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human.