Job Description
Strategic Leadership:
- Define and lead the GTM strategy across CIO solutions, aligning with corporate objectives and market dynamics.
- Stay ahead of market trends, competitive shifts, and emerging technologies to inform GTM strategy and positioning.
- Establish and optimize operating models, governance frameworks, and KPIs to ensure accountability and impact.
Customer Engagement:
- Build and nurture executive-level relationships with strategic customers, acting as a trusted advisor and advocate.
- Champion customer-centricity across the organization, ensuring feedback loops inform product and GTM decisions.
- Represent the company at industry events, panels, and executive forums.
Operational Excellence:
- Partner with product, marketing, sales, partner organization, and customer success to ensure cohesive execution and value delivery.
- Drive cross-functional alignment and designing of GTM motions, including launch planning, enablement, and performance tracking.
- Lead and mentor a high-performing team of BU GTM strategists, practitioners and operators.
About ServiceNow
ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.