Job Description
This full-time, virtual (work-from-home) position as a Customer Experience Advocate at SRPSupport involves providing exceptional support to customers. Responsibilities include answering inquiries, gathering customer information, performing basic troubleshooting, and escalating priority issues as needed. Agents will use their strong English skills and technical aptitude to assist customers via telephone, email, or chat, ensuring each interaction leaves the customer feeling valued. The company offers ongoing training, client support, and a comfortable work-from-home experience, emphasizing teamwork and continuous improvement.
About SRPSupport
SRPSupport is a privately held outsourced Customer Care company providing customer and technical support to corporations in the U.S. and around the world.