Customer Solutions Engineer

About Centralize:

• Centralize is the relationship intelligence platform for enterprise revenue teams, replacing outdated CRMs.
• Founded by engineers from Facebook and Slack, backed by top investors, and trusted by companies like Webflow and Brex.

Role & Responsibilities:

• Ensure customers get live on Centralize by building integrations, handling CRM migrations, and configuring custom solutions.
• Troubleshoot issues and escalate with context, while responding to technical questions and security concerns.
• Turn field patterns into playbooks to speed up future implementations.

Skills & Experience:

• 1+ years in a customer-facing technical role at a SaaS company.
• Excellent communication, solid engineering fundamentals, and ability to translate customer needs into solutions.
• High agency and ownership of open issues.

Compensation & Benefits:

• Salary range $120,000-$180,000 plus equity.
• Fully covered medical, dental, vision, 401(k), parental leave, unlimited PTO, quarterly offsites, and equipment stipend.