Director, State Operations

Responsible for state(s) with moderate environment and competitive market. Directly accountable for state profit and loss including performance against plan. Responsible for establishing, monitoring and influencing all aspects of state growth and performance. Directs the analysis, development and management of pricing and underwriting strategies in a state(s). Tracks and responds to changes in the market, such as regulatory issues, legislative issues, and competitive practices. Coordinates activity between all parts of USRM including Product, Distribution, Claims, Marketing and Underwriting. Establishes objectives for the state(s) in terms of growth and profitability. Develops, reviews, and implements strategies through the integration of the sales, service, underwriting, pricing and claims functions. Collaborates within Product and other functional departments to maximize effectiveness of programs while maintaining compliance within the state(s). Monitors the market place and identifies competitor and industry changes impacting effectiveness or compliance of current programs. Monitors catastrophe exposure in the state(s) and develops appropriate strategies to manage the exposure at an acceptable level.