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Key Responsibilities:
- Provide functional process analysis and operational support for business and technology initiatives.
- Support stakeholder engagement activities, customer service efforts, and communication initiatives.
- Collaborate with federal staff, program stakeholders, and operational teams.
Requirements:
- 1+ years of experience supporting Federal Child Support Programs.
- Experience using Jira, Microsoft Office, and AI tools.
- Strong organizational and communication skills.
Benefits:
- Competitive annual salary range of $64,230–$83,720.
- Fully remote work with flexible schedule.
- Medical, dental, vision, 401(k) with match, and paid parental leave.
Partner Company
The partner company provides technology and process improvement services for public sector child support programs. They operate in a global technology environment focused on mission-driven initiatives.