Renewal Specialist

This role involves leading the renewal process, focusing on enterprise customers to ensure contracts are closed on time and revenue retention is improved. The specialist will proactively identify customer growth opportunities and collaborate with internal stakeholders to develop tailored renewal strategies. Managing a 120-day renewal forecast and leveraging tools like Salesforce and Clari are key to operational excellence. Building strong customer relationships and contributing to a team-oriented sales pod are also essential. Consistently meeting or exceeding renewal goals is a fundamental expectation.