Job Description
Lead, coach, and develop a team of Demo Specialists responsible for inbound and outbound prospect engagement and pre-trial demos. Set clear expectations and performance targets; monitor individual and team KPIs to ensure goals are met or exceeded. Partner with Marketing, Trial Experience, and other cross-functional teams to optimize lead handoff, messaging, and conversion strategies. Analyze demo performance, conversion rates, and outreach effectiveness to identify opportunities for improvement. Foster a high-performance, customer-obsessed culture within the team. Champion process improvements and operational efficiencies to scale the Demo Specialist function. Support hiring, onboarding, and ongoing training to ensure rapid ramp-up and long-term success for team members.
About HighLevel
HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses.