This person will play a pivotal role in enabling our global sales organization with the content, tools, and narratives they need to engage customers, differentiate Figma, and close deals effectively. You will define the content strategy that fuels sales enablement across the entire funnel—from discovery to deal close and expansion. This is a high-impact, highly collaborative leadership role that sits at the intersection of Sales, Product Marketing, Advocacy, Enablement, and GTM Strategy.
This individual will be responsible for building, leading, and mentoring a high-performing enablement team that delivers impactful programs to increase productivity, shorten sales cycles, and drive revenue growth. This role requires a leader who can partner cross-functionally with Sales Leadership, Product Marketing, RevOps, and other key stakeholders to drive consistent, scalable enablement strategies that align with our go-to-market priorities.
Lead demonstration capability and strategy by inspiring and managing a team of early in career Presales Solution Consultants, focusing performance and continual improvement; create a repeatable process, driving results and outcomes in a multi-fold agenda of demonstration proficiency and knowledge across ServiceNow’s products groups and refine future Demo Hub program capability.
Lead the Business Partner function and a team of managers and analysts to drive operational excellence, deliver cross-functional initiatives, and scale core processes, systems, and policies. Act as a strategic thought partner to Sales Leadership, shaping the roadmap and priorities for operational projects. Continuously uncover opportunities to optimize and evolve, redesigning processes and policies to drive efficiency, consistency, and growth at scale.