The Director, Sales Strategy and Operations will serve as the day-to-day manager of Voleon’s fundraising and client relationship management work; the successful candidate will leverage their sales and marketing expertise, world class operational execution, and data-driven business judgment to improve Voleon’s existing client relationships and build new partnerships.

This role is integral to the alignment of sales, marketing, and customer success teams to drive sustainable revenue growth and operational excellence across the organization. The individual will be responsible for overseeing the operational systems and structures that support revenue generation, identifying opportunities for improvement, and implementing strategies that maximize performance and scalability.

The Proposal Manager manages the entire proposal process, ensuring all requirements are met for a compliant and competitive response to Request for Proposal (RFP) questionnaires. This involves coordinating with stakeholders, managing timelines, and ensuring the highest quality of proposal submissions. The manager needs to maintain a solid understanding of current and future product capabilities and pricing approach.

Ensure optimal performance of our Go-To-Market team by generating data-driven insights to drive our strategy, optimize processes, and manage our GTM tech stack. Analyze GTM data, define key sales and marketing metrics, optimize the sales process, and implement GTM technology.

A proactive and data-driven Sales Enablement Manager is needed to support the North American market, working remotely in Brazil, collaborating with GTM leadership, marketing, and sales to improve lead workflows and sales training strategies, and maintain data integrity in CRM and marketing automation platforms.

Oversee daily operations of an e-commerce digital catalog of prescription and optical products and develop, implement, and maintain efficient operational processes and procedures. Collaborate with cross-functional teams to ensure alignment and drive sales growth across our optical portfolio.

The Sales Development Analyst provides sales and customer support, and lead generation for our entire product portfolio using tools to produce lead lists and nurture them. This position involves customer and sales support through the management and routing of customer inbounds from email, website, and company phone lines.

Lead and coach Sales Qualification Coordinators (SQCs) to achieve and exceed SQL conversion targets. Develop and implement a structured Outbound Prospecting Strategy for Growth Sales Teams (GST). Serve as the primary point of contact for Marketing Operations within the Growth Sales Leadership Team.

Play a critical role in qualifying marketing-generated leads (MQLs) and driving a high-volume SQL pipeline into our Growth Sales Team (GST). Meet and exceed SQL conversion targets by efficiently qualifying inbound and outbound leads. Engage with potential customers, gathering insights to ensure lead readiness before passing them to sales teams.

Drive operational excellence across the revenue organization by optimizing processes, improving efficiency, and scaling sales operations. This strategic and hands-on role requires a leader who can analyze data, refine sales processes, implement sales tools, and ensure the team has the resources to succeed. Play a critical role in shaping the go-to-market strategy and improving sales forecasting.