Principal Software Engineer, AI & Platform

Koala Health

Remote regions

US

Benefits

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Technical Leadership & Architecture:

  • Define and evolve architectural standards across customer-facing and operational systems.
  • Lead the design of complex software systems, integrations, workflows, and data models.
  • Drive long-term technical strategy while balancing short-term business priorities.

AI-Driven Engineering:

  • Champion AI-assisted software development across the organization.
  • Define best practices for leveraging LLMs in coding, testing, debugging, and documentation.
  • Design and build agentic systems that automate engineering and business processes.

Engineering Excellence:

  • Raise the bar for code quality, testing, documentation, and operational readiness.
  • Drive improvements in CI/CD, deployment safety, developer experience, and engineering workflows.
  • Establish standards for observability, monitoring, alerting, and incident response.

Delivery & Cross-Functional Collaboration:

  • Partner closely with Product, Operations, Pharmacy, Customer Care, Growth, and Finance teams.
  • Translate ambiguous business requirements into scalable technical approaches.
  • Lead initiatives from concept through implementation, rollout, and operational support.

Koala Health

Koala Health aims to make managing your pet’s health simple and delightful, offering a pharmacy service for medications and supplements delivered in pre-sorted pouches. The company fosters a remote-first culture built on flexibility and trust, with a supportive, close-knit team that celebrates wins and learns fast.

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