Services Sales Lead

Drive the services component of the sales process, helping to scope, price, and position implementation strategies that align with customers’ goals and Ridgeline’s vision. Collaborate with Solutions Consultants and Sales teams to support deal closure by solving strategic implementation challenges. Act as a strategic advocate for Ridgeline’s Customer Experience offerings throughout the sales and post-sale lifecycle. Partner with legal, finance, and product teams to ensure accurate scoping, pricing, and service delivery commitments. Communicate technical and functional aspects of Ridgeline’s services—including integrations and data migrations—throughout the sales cycle. Scope project requirements and timelines during discovery sessions, pricing implementations to ensure alignment with services margin goals. Negotiate and finalize services agreements, including Statements of Work and contractual terms. Ensure smooth handoff to Consulting teams by supporting staffing, planning, and knowledge transfer activities.