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What You’ll Do:
- Serve as the first point of contact for new patient leads through inbound and outbound calls, email, and text.
- Build rapport, answer questions, and guide patients to book consultations at over 60 nationwide clinics.
- Communicate insurance coverage and payment options clearly to minimize booking barriers.
What Success Looks Like:
- Maintain high engagement by making and taking up to 100 calls per day.
- Consistently book 10 to 15 evaluations with an ultrasound per day.
- Achieve a 55%+ conversion rate on qualified calls.
What You’ll Bring:
- Drive and resilience with a competitive work ethic and a productivity mindset.
- Strong persuasion and objection-handling skills to control conversations.
- Operational discipline to navigate multiple tools (CRM, EMR, phone systems) with high attention to detail.
The Metro Vein Centers Difference:
- Healthy legs. Happier lives. Exceptional care begins with an exceptional experience.
- A team united by purpose, guided by values like Patients First, Stronger Together, and Commitment to Growth.
Metro Vein Centers
Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. With over 70 clinics across 9 states and a Net Promoter Score of 93, they are building the future of vein care in a patient-first environment.