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About the Role:
- Your day is built around patient calls, sharing results and asking questions to inform care
- You work a queue, make calls all day, and measure success by patients reached
What You'll Do:
- Place 80 outbound calls per day, document every touchpoint
- Call provider offices and pharmacies to follow up on outstanding requests
- Escalate clinical questions to the clinical team
We're Looking for Someone Who Is:
- Energized by being on the phone, warm and bilingual in English and Spanish
- Disciplined about documentation and comfortable in a changing startup environment
GoldenScript
GoldenScript is a pharmacy services platform that combines clinical, insurance, and financial data to optimize patients' medication lists. It is a startup environment where workflows evolve and team members help shape processes.