Similar Jobs
See allPatient Recruiter
UniTriTeam
Global
Clinical Research
Patient Recruitment
Call Center
Patient Outreach Coordinator
GoldenScript
US
Bilingual (Spanish/English)
Attention To Detail
Bilingual Healthcare Customer Service Rep
TP
US
Bilingual (Spanish/English)
Customer Service
Call Center
Patient Engagement Associate II
Imagine Pediatrics
US
Healthcare
Contact Center
CRM
Enrollment Specialist - Bi-lingual
Thyme Care
US
Sales Experience
Communication
Empathy
Responsibilities:
- Make 60+ outbound calls a day, responding to patients interested in clinical trials.
- Answer incoming calls and assess preliminary eligibility against protocol criteria.
- Ensure accurate collection and entry of patient information into databases.
Requirements:
- Bilingual in English and Spanish preferred, but not required.
- Prior experience delivering excellent customer service is required.
- Passion for communicating with people and exceptional organizational skills.
Benefits:
- Health insurance (medical, dental, and vision) for full-time employees.
- Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
- Paid Time Off (PTO) and various disability, accident, and life insurance options.
Headlands Research
Headlands Research is a network of advanced clinical trial sites dedicated to enhancing clinical trial delivery. Founded in 2018, the company operates 20+ sites across the US and Canada and is rapidly growing.