Customer Success Engineer

GitLab

Remote regions

Japan

Benefits

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Overview:

  • Provide technical consultancy and solution guidance to help customers implement GitLab solutions.
  • Drive product adoption and customer value to support renewals and expansion.
  • Partner with Account Executives and Renewals Managers to align technical recommendations to customer objectives.

What you’ll do:

  • Plan and lead customer workshops, demos, and enablement sessions.
  • Improve documentation and share knowledge through internal and external channels.
  • Manage multiple customer engagements, communicating status and risks.

What you’ll bring:

  • Experience providing technical consultancy and solution guidance.
  • Familiarity with DevSecOps workflows and practices.
  • Strong communication and collaboration skills.

GitLab

GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. With over 50 million registered users, GitLab fosters a high-performance culture driven by values and continuous knowledge exchange.

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