Provide on-demand technical consultancy and solution guidance through Zoom and written channels, helping customers solve day-to-day issues and design and implement GitLab solutions for their DevSecOps workflows.
Drive product adoption and measurable customer value across APJ accounts to support renewals and expansion.
Deliver technical and architectural guidance across source code management, CI/CD, DevSecOps, and Agile planning to unblock implementations and improve adoption.
Engage with customers in a technical consultancy and advisor role.
Provide technical, architectural and best practice guidance.
Drive the achievement of measurable value, leading to product adoption, renewal, and expansion
GitLab is the intelligent orchestration platform for DevSecOps. It enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100 trust GitLab.
Partner with customers to translate pre sales command plans and desired business outcomes into clear, actionable objectives.
Guide customers on how to use the GitLab platform, best practices, and common use cases to support adoption and value realization.
Act as the primary GitLab liaison for your customers, coordinating responses to questions, issues, and escalations.
GitLab is the intelligent orchestration platform for DevSecOps. They enable organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. Their high-performance culture is driven by their values and continuous knowledge exchange, enabling team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Partner with customers to translate pre-sales command plans and desired business outcomes into actionable objectives.
Guide customers on how to best use the GitLab platform, including common DevSecOps best practices and CI/CD.
Own a book of customers and drive adoption, retention, expansion, and overall satisfaction through strategic engagement.
GitLab is the intelligent orchestration platform for DevSecOps. It enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. The company has more than 50 million registered users and more than 50% of the Fortune 100 trust GitLab and its high-performance culture, which is driven by its values and continuous knowledge exchange.
Lead technical discovery, demos, and validation to show how GitLab’s AI-powered DevSecOps platform meets customers’ technical and business needs across the full lifecycle.
Drive the technical evaluation process as the Directly Responsible Individual, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments.
Collaborate with Account Executives and regional sales teams in North America to shape and execute account strategies that support new customer acquisition and expansion.
GitLab is the intelligent orchestration platform for DevSecOps. They enable organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. GitLab has a high-performance culture driven by their values and continuous knowledge exchange.
Engage with customers in a technical consulting and advisory role during the pre-sales process.
Deliver executive-level thought leadership on DevSecOps, security, and compliance for strategic opportunities.
Build and maintain relationships with customer leaders such as Chief Information Security Officers.
GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. The company embraces AI and has a high-performance culture driven by their values.
Uses a consultative approach to customer engagements
Looks for opportunities to help the customer achieve their vision more effectively and efficiently
Delivers on SOW with guidance from technical architects
GitLab is the intelligent orchestration platform for DevSecOps. More than 50 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact.
Engage with customers in a technical consulting and advisory role during the pre-sales process, providing technical assistance and strategic guidance.
Deliver executive-level thought leadership on DevSecOps, security, and compliance for strategic public sector opportunities, including new and growth accounts.
Build and maintain relationships with customer leaders such as Chief Information Security Officers, Chief Security Officers, Chief Technology Officers, and chief security architects.
GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. With more than 50 million registered users and over 50% of the Fortune 100 trusting GitLab, they foster a high-performance culture driven by values and knowledge exchange, empowering team members to reach their full potential.
Mentor and enable the team to exceed company growth and retention forecasts.
Manage a team of highly motivated, customer-focused CSMs to manage the overall health and care of accounts.
Provide leadership and guidance to coach, motivate and lead the team members to their optimum performance levels and career development.
GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. With over 50 million registered users, they foster a high-performance culture driven by values and knowledge exchange.
Conduct deep technical discovery in selected strategic accounts to assess platform readiness.
Lead architecture and delivery design for complex enterprise environments.
Design and build bounded proofs, prototypes, deployment patterns, and reusable accelerators.
GitLab is the intelligent orchestration platform for DevSecOps. They enable organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. GitLab embraces AI as a core productivity multiplier.