Customer Success Manager
Benefits
Unlimited PTO
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About The Role:
- Partner with customers to translate pre sales command plans and desired business outcomes into clear, actionable objectives.
- Guide customers on how to use the GitLab platform, best practices, and common use cases to support adoption and value realization.
- Map and manage the customer journey, helping customers plan for future adoption across additional use cases.
What You'll Bring:
- Experience working directly with customers to understand their goals and translate desired business outcomes into clear, actionable objectives.
- Understanding of Git, typical branching strategies, and the software development lifecycle, including continuous integration, continuous deployment, and DevSecOps practices.
- Ability to learn and explain the GitLab platform, common best practices, and use cases to guide customers through their adoption journey.
GitLab
GitLab is the intelligent orchestration platform for DevSecOps. They enable organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. Their high-performance culture is driven by their values and continuous knowledge exchange, enabling team members to reach their full potential while collaborating with industry leaders to solve complex problems.