Customer Success Architect
Remote regions
AustraliaBenefits
Unlimited PTO
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What you’ll do:
- Partner with customers to translate pre-sales command plans into actionable objectives.
- Guide customers on how to best use the GitLab platform, including DevSecOps best practices.
- Drive adoption, retention, expansion, and overall satisfaction through strategic engagement.
What you’ll bring:
- Practical understanding of Git and modern software development lifecycles.
- Working knowledge of continuous integration, and DevSecOps practices.
- Experience partnering with customers to define business outcomes.
About the team:
- Our mission is to help customers align the GitLab platform with their business objectives.
- We act as trusted advisors and key liaisons between customers and the broader GitLab ecosystem.
- Coordinate across time zones to support strategic accounts and ensure long-term customer success.
GitLab
GitLab is the intelligent orchestration platform for DevSecOps. It enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. The company has more than 50 million registered users and more than 50% of the Fortune 100 trust GitLab and its high-performance culture, which is driven by its values and continuous knowledge exchange.