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Overview:
- Provide remote business support to a California roofing contractor.
- Handle customer calls, scheduling, and CRM maintenance.
Scope of Services:
- Answer incoming calls and respond to routine customer inquiries.
- Schedule inspections, confirm appointments, and track rescheduling.
- Maintain accurate records in the CRM and support internal teams.
Ideal Candidate Profile:
- Friendly, patient, and professional with excellent phone communication.
- Organized, dependable, and comfortable with customer follow-up.
- Prior customer service and administrative experience required.
Work Schedule:
- Monday to Friday, 8:00 AM–5:00 PM PST with one-hour lunch break.
- Independent contractor engagement with weekly payments.
20four7VA
20four7VA is a virtual assistant company that connects offshore independent contractors with clients worldwide. It provides support, training, and a vibrant contractor community to help deliver high-quality services.