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Customer Needs:
- Prepares & delivers key customer moments and meetings.
- Asks layered questions to understand Customer’s objectives.
- Drives Customer growth by identifying opportunities.
Multi-threading:
- Open doors for and builds relationships with multiple stakeholders.
- Stakeholder mapping to identify decision makers.
- Ability to manage different personas.
Solution/ value selling:
- Leads with Solutions when making recommendations.
- Drives customer decision making by achieving shared vision.
- Thinks commercially and applies business acumen.
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