Triage and assess the severity of incoming maintenance issues for single-family rental assets.
Serve as a primary liaison between residents, the Resident Services Team, and various vendors.
Manage maintenance tickets through the company's tech-enabled platform.

Vendor and Project Management:

Source, schedule, and dispatch vendors to ensure work meets company standards and SLAs.
Negotiate pricing and obtain competitive bids for larger or recurring projects.
Ensure all maintenance activities comply with municipal codes, HOA rules, and safety regulations.

Operational Support:

Ensure timely follow-up and resolution of all resident maintenance requests.
Support the Property Management team in finding efficient solutions for repair tickets.
Perform additional duties as assigned to contribute to the overall success of the team.

Hazel Valley Homes

Hazel Valley Homes redefines renting by making renters proud of where they live through individualized care and attention. It is a fast-growing, tight-knit, mission-driven team that values integrity, reliability, and local expertise, expanding beyond its St. Louis roots to bring its personalized approach to new markets.

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