Senior Operations Manager

Willow

Remote regions

Global

Benefits

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Responsibilities:

  • Lead cross-functional operational projects from concept through implementation, owning project plans, timelines, milestones, success metrics, and stakeholder alignment.
  • Design, document, and implement scalable operational processes, creating SOPs, workflows, and internal playbooks.
  • Build and maintain ClickUp workflows, automations, and project templates; develop dashboards and reporting.

Requirements:

  • 4+ years of experience in operations, project management, or program management.
  • Proven track record leading cross-functional projects and creating SOPs and business documentation.
  • Advanced proficiency with Google Workspace; fluent English.

What’s in it for you:

  • Flexible hours and work anywhere.
  • Fun and casual work environment with employee engagement activities.
  • Diverse, global team.

Willow

Willow is a telehealth company focused on personalized, responsible cosmetic weight loss care. They combine medical expertise with a supportive, patient-centered approach to help people feel confident and comfortable in their bodies.

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