New Customer Success Associate

GoGuardian

Remote regions

US

Salary range

$30–$32/hr

Benefits

What You'll Do:

  • Own and execute sub-$2,500 renewal opportunities in your region (400–700 accounts)
  • Work the Foundation renewal playbook: outreach, quote delivery, follow-up, and close, with first contact triggered approximately 90 days before each account's close date
  • Identify and pitch multi-year conversion opportunities to reduce future transactional volume and lock in ARR

Who You Are:

  • 1–3 years of experience in SaaS inside sales, renewals, or customer success
  • Proven ability to manage a high-volume, transactional book
  • Strong written and phone communicator - clear, concise, and customer-friendly

What We Offer:

  • Competitive hourly rate of $30–32/hr
  • Fully remote engagement with a defined, predictable scope
  • Direct impact on $3.5M in annual recurring revenue

GoGuardian

GoGuardian helps build a future where all learners are ready and inspired to solve the world’s greatest challenges. They are an outcomes-focused learning company with a steadfast focus on improving learning environments. They are a remote team of diverse, committed, mission-driven employees.

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