Customer Support Operator

Responsibilities:

• Respond to customer inquiries via phone, email, chat, and other channels in a timely and professional manner
• Provide accurate information about products and services while addressing customer concerns with empathy and patience
• Identify customer needs and provide personalized solutions that enhance satisfaction

Qualifications:

• Fluent English communication skills, both written and verbal
• Proven customer service experience in a corporate or support environment
• Strong interpersonal and communication skills with the ability to connect with diverse customers
• Excellent problem-solving abilities and a customer-focused mindset

Additional Information:

• Full time (40h a week) Monday-Saturday 9:00am - 21:30pm (8h) with 2 days off per week
• Work location: Chișinău, Balti office or remotely
• Competitive salary based on your professional experience
• International career in a multicultural environment with lots of opportunities to grow